Claim Representative- Canada Cat

2 weeks ago

Toronto, Ontario, Canada The Travelers Companies, Inc. Full time

  • Who Are We?
  • Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
  • Job Category
Claim

  • Target Openings
1

  • What Is the Opportunity?
  • Valid Canadian or US passport required
What Will You Do?

  • Requires extensive domestic/international travel and must be available for deployment within 24 hours of notification. At times, requires working up to the maximum number of hours per week allowed by provincial employment standards for Claim employees.
  • Handles 1st party Property claims of moderate complexity as assigned.
  • Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
  • Broad scale use of innovative technologies.
  • Investigates and evaluates all relevant facts to determine coverage, damages and liability of firstparty property damage claims.
  • Provides multiline assistance in response to workforce management needs; including but not limited to claim handling for Auto, GL and other areas of the business as needed.
  • Establishes timely and accurate claim and expense reserves.
  • Negotiates and conveys claim settlements within authority limits.
  • Negotiates with contractor's or insured's representatives.
  • Writes denial letters, Reservation of Rights and other complex correspondence.
  • Controls damages through proper usage of cost containment tools.
  • Meets all quality standards and expectations per Best Practices.
  • Maintains an effective diary system and document claim file activities in accordance with established procedures.
  • Manages file inventory to ensure timely resolution of cases.
  • Handles files in compliance with provincial regulations, where applicable.
  • Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
  • Identifies and refers claims with MCU exposure to the supervisor.
  • Recognizes when to refer claims to Claim Investigations Unit and/or Subrogation Unit.
  • Performs administrative functions such as expense accounts, time off reporting, etc. as required.
  • Performs other duties as assigned.
  • Bachelor's Degree preferred.
  • General knowledge of estimating system Xactimate preferred.
  • Customer Service experience preferred.
  • Keyboard and PC skills, with experience in Word and Excel
  • Intermediate
- interpersonal and customer service skills
  • Advanced
  • Organizational and time management skillsIntermediate
  • Ability to work independently intermediate
  • Judgment, analytical and decision making skills
  • Intermediate


 Negotiation skills
  • Intermediate
  • Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively
  • Intermediate


 Investigative skills
  • Intermediate
  • Ability to analyze and determine coverage
  • Intermediate
  • Analyze, and evaluate damages
  • Intermediate
  • Resolve claims within settlement authority
  • Intermediate
What is a Must Have?

  • High School Diploma or GED required
  • A minimum of one year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program required
  • Must be eligible and able to travel throughout the U.S. and Canada. This includes having the ability to obtain any work visa and/or permits required for entry and to perform work in the U.S.
  • General knowledge of construction, estimating and estimating system required
  • Ability to accurately compute a variety of numerical calculations such as distance, square footage, areas, etc. required
  • Licensing Requirement: In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with provincial, U.S. state and Travelers requirements. Generally, License(s) are required to be obtained within three months of starting the job.
  • Valid driver's license required
  • Must secure and maintain company credit card required
  • Ability to meet eligibility requirements to rent a vehicle required
  • This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or daytoday responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position.
  • Valid passport or ability to obtain passport required.
What Is in It for You?

  • Health Insurance: Employees and their eligible fami

  • Senior Field Claim Specialist, Property CAT

    2 weeks ago

    Toronto, Ontario, Canada Allstate Canada Full time

    Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a...

  • Senior Field Claim Specialist, Property CAT

    2 weeks ago

    Toronto, Ontario, Canada Allstate Canada Full time

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a...

  • Claims Assessor

    1 month ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Do you have experience in the banking or finance industry, and have handled fraud or claims related activities? Are you fluent in French? If so, we have a great opportunity for you. We're currently looking for a French-speaking Claims Analyst who is detailed - oriented and available to start immediately. In this role you will work full time on a 2 month...

  • Claims Assessor

    4 weeks ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Do you have experience in the banking or finance industry, and have handled fraud or claims related activities? Are you fluent in French? If so, we have a great opportunity for you. We're currently looking for a French-speaking Claims Analyst who is detailed - oriented and available to start immediately. In this role you will work full time on a 2 month...

  • Claims Assessor

    2 weeks ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Do you have experience in the banking or finance industry, and have handled fraud or claims related activities? Are you fluent in French? If so, we have a great opportunity for you. We're currently looking for a French-speaking Claims Analyst who is detailed - oriented and available to start immediately. In this role you will work full time on a 2 month...

  • Consultant, Cat Risk Management

    2 weeks ago

    Toronto, Ontario, Canada The Travelers Companies, Inc. Full time

    Who Are We? Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. Job...

  • Intermediate Claims Representative

    1 week ago

    Toronto, Ontario, Canada Definity Full time

    JobID :6523Category : ClaimsBrand : DefinityRegular/Temporary : RegularFulltime/Parttime : Full TimeLocation : Toronto, CanadaDefinity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871,...

  • CAT Risk Management, Consultant

    4 weeks ago

    Toronto, Ontario, Canada The Travelers Indemnity Company Full time

    Who Are We?Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.Job...

  • CAT Risk Management, Consultant

    1 month ago

    Toronto, Ontario, Canada The Travelers Indemnity Company Full time

    Who Are We?Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.Job...

  • Claims Representative Iii

    2 weeks ago

    Toronto, Ontario, Canada Intact Full time

    From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.In return, we'll give you countless opportunities to learn...

  • Senior Claim Representative Outside, Property

    2 weeks ago

    Toronto, Ontario, Canada Travelers Full time

    Who Are We? Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. ...

  • Claim Director, Property

    2 weeks ago

    Toronto, Ontario, Canada Combined Insurance Full time

    KEY OBJECTIVE:To investigate, assess, reserve, and resolve Property Claims Nationally utilizing Independent Adjusters while adhering to Chubb's High Service Standards, with focus on Commercial ClaimsMAJOR RESPONSIBILITIES: Analyze first notice of loss to determine nature of claim, coverage provided and scope of damage Conduct detailed investigations...

  • Claims Examiner

    2 weeks ago

    Toronto, Ontario, Canada Markel Canada Limited Full time

    The Claims function is focused on providing excellent customer service to our insureds. Working closely with the Underwriters and TPAs, the Claims team is an integral part of the product and customer experience delivered to our clients. Your role will be to manage claims across various product lines in a manner consistent with the Markel style and...

  • Claims Operations Assistant

    2 weeks ago

    Toronto, Ontario, Canada Tokio Marine Canada Ltd Full time

    Tokio Marine Canada is looking for a Claims Operations AssistantWho We AreWe are Tokio Marine Canada (TMCAN), a new, entrepreneurial, start-up Canadian insurance company based in Toronto, with a focus on the commercial Property and Casualty industry. We are part of the Japanese-based Tokio Marine Group of Companies, one of the world's largest and most...

  • Senior Claims Adjuster, Property

    2 weeks ago

    Toronto, Ontario, Canada Northbridge Financial Corporation Full time

    What it's like to be a Northbridge Claims Adjuster, Property: As a Claims Adjuster you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Property Adjusters providing efficient and prompt investigation on Personal Lines damages, including theft, disappearance on...

  • Claims Advisor

    2 weeks ago

    Toronto, Ontario, Canada BFL Canada Full time

    Job DetailsDescriptionWe offer more than a job, we offer a career We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We...

  • Claims Representative Ii

    2 weeks ago

    Toronto, Ontario, Canada The Co-operators Full time

    Position Overview:Company:CGICNumber of Positions: 2Language: Bilingualism in English and French is an asset.Work Model:HybridAlternate Title: n/aAdditional Information:The work location for this role is flexible within Ontario.There are 2 positions available.The Opportunity:We are a leading Canadian financial services co-operative committed to being a...

  • Claims Service Representative

    2 weeks ago

    Toronto, Ontario, Canada CDSPI Full time

    The OrganizationCreated by dentists, CDSPI is a not-for-profit organization established in 1959 with the sole purpose of arranging programs for the benefit of dentists who are members of CDSPI's member dental associations. CDSPI helps dentists and dental students achieve and maintain financial well-being by empowering them to protect and grow their wealth...

  • Claims Representative I

    2 weeks ago

    Toronto, Ontario, Canada The Co-operators Full time

    Position Overview:Company:CGICNumber of Positions: 1Language: Bilingualism in English and French is an asset.Work Model:HybridAlternate Title: n/aAdditional Information:The work location for this role is flexible to Ontario.The Opportunity:We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient...

  • Virtual Claim Specialist Damage Estimator

    2 weeks ago

    Toronto, Ontario, Canada Allstate Canada Full time

    Who is Allstate:Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its "You're in Good Hands" promise and is proud to have been named a...