Order Desk Customer Service Support

2 weeks ago

Belleville, Ontario, Canada The Reid's Dairy Company Ltd. Full time
Reid's Dairy is accepting resumes for a full-time, temporary Order Desk/Customer Service Clerk.

Wage is as per Employee Agreement.

The responsibilities of this job include but are not limited to:

  • Greeting the public and assisting them with obtaining the information they require;
  • Answering calls and directing to the appropriate person;
  • Calling of customers and processing their orders for the following day delivery;
  • Balancing and printing of orders to create proper paperwork for shipping and drivers;
  • Assisting in keeping an up to date and accurate customer route listing and call sheets;
  • Assist in organizing and create revised call sheets for Holidays;
  • Send out parcels as required;
  • Typing of memos and notices if requested;
  • Sharing order information with Production Department;
  • Willing to be cross trained in Accounts Payable and Accounts Receivable duties.

Minimum Educational Level:

Gr. 12 High School Diploma

Experience:

Customer Service experience is an asset.

Hours per week:

37.5 hours per week (Wednesday-Sunday)

Job Status:

Full-Time [Temporary Position]

Salary:
$20.04 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Education:

  • Secondary School (preferred)

Experience:

- customer service: 1 year (required)

Language:

  • English (required)

Work Location:
In person

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