Parts Counter Support

1 week ago

Kelowna, British Columbia, Canada KF Aerospace Full time


We're all about the craft.

KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia's beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot training and aircraft leasing. With facilities across Canada, KF is home to a nearly 1,000 strong, highly skilled workforce. Our passion for our craft fuels every project we touch.

JOB OVERVIEW

Do you provide great customer service and have experience in the retail, food, or beverage industry? Bring these skills to our Customer Service Support position This role assists our internal customers with request involving parts, materials, or tools. Applicants will need to demonstrate an ability to work under pressure while maintaining positive customer interactions. Customer Service Support consists of three roles: Counter Support, Materials Support and Production Support. Each employee starts as Counter Support but can be cross trained in all three positions to determine the best fit.

COUNTER SUPPORT

The Customer Support role is team-oriented and requires a collaborative attitude. Teams average between 8-10 people and serve our internal customers. To perform Customer Support duties, you will need moderate computer skills and a willingness to learn the company-based systems. Once comfortable in the Customer Support role, you can be trained in one or both of the following roles:

MATERIALS SUPPORT

This role is responsible for sourcing and ordering aircraft materials requested by our Aircraft Maintenance Engineers (AME). Materials Support acts as a liaison between the Purchasing Department and the AME's to gather information on the status of parts and forecast the progression of the project. To do this, you will create daily reports using Microsoft Excel. Once received, the material needs to be organized for current or upcoming projects. In this role, every day will be different

PRODUCTION SUPPORT

Creating and maintaining project records, controlling legal documentation for an aircraft, entering data in accordance with Transport Canada regulations, and generating daily customer reports for on-site customer representatives. The Production Support role is largely administrative and will appeal to those who prefer a structured work environment.

REQUIREMENTS

  • Completion of High School
  • Prior customer service experience
  • Ability to work under pressure and maintain positive customer service
  • Knowledge of MS Office, Point of Sale (POS) systems or DOS programs an asset
  • Ability to work and communicate well with a team
  • May need to cover in the other roles as required

HOURS OF WORK

This is a full time, 40hours/week position. Hangar Support staff are expected to work three different rotations (changes every 3 weeks).

A. 4days x 10hrs (Monday to Thursday; 6am to 4:30pm)

B. 4days X10hrs (Friday to Monday; 6am to 4:30pm)

C. 5days x 8hrs (Monday to Friday; 3pm to 11pm)

LAUNCH YOUR CAREER

The Customer Service Support position starts at $19.05/hour and is subject to bi-annual performance and wage reviews. An employee can increase their wage by roughly 8% each year for a 4.5-year period. After a minimum of 3 years in the role, you'll have the opportunity to apply for the leadership role of Senior Customer Service Support. If successful, the candidate would move to a higher wage bracket and be recognized as a subject-matter expert in their area, train new staff and lead a team.

BENEFITS

  • Medical and Dental Coverage
  • Health Spending Account
  • Personal Spending Account
  • Pension Plan
  • Disability, Critical Illness, and Life Insurance
  • Employee & Family Assistance Program
  • Personal time off

  • Parts Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Supercentre Full time

    Parts Counter AssociateJoin our team as a parts counter associate at a leading RV dealership! We are looking for a motivated individual to assist customers with their parts needs and provide information on RV features and maintenance. This role offers competitive pay, benefits, and a supportive work environment.ResponsibilitiesAssist customers throughout the...

  • Customer Service Support

    2 months ago

    Kelowna, British Columbia, Canada KF Aerospace Full time

    We're all about the craft. KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia's beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot...

  • Temporary Front Counter Sales Representative

    1 week ago

    Kelowna, British Columbia, Canada Kal Tire Full time

    Temporary Front Counter Sales Representative - Kirschner Rd, Kelowna, BCAre you on the lookout for a company that appreciates your hands-on skills and offers you paid training & and flexible hours? Look no furtherAt Kal Tire, we are excited to welcome Temporary Front Counter Sales Representatives to join our team at our 1997 KIRSCHNER RD, KELOWNA, BC, V1Y...

  • Temporary Front Counter Sales Representative

    1 week ago

    Kelowna, British Columbia, Canada Kal Tire Full time

    Temporary Front Counter Sales Representative - (Hwy 97 N), **Kelowna, BC**Are you on the lookout for a company that appreciates your hands-on skills and offers you paid training & and flexible hours? Look no furtherAt Kal Tire, we are excited to welcome Temporary Front Counter Sales Representatives to join our team at our **3482 HWY 97 N, **KELOWNA, BC, V1X...

  • restaurant counter attendant

    1 week ago

    Kelowna, British Columbia, Canada A&W Restaurant Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork settingUrban areaTasksPackage take-out foodPortion and wrap foodsPrepare, heat and finish simple food itemsServe customers at counters or buffet tablesTake customers' ordersUse manual and electrical appliances to clean, peel, slice and trim foodstuffsWash, peel and cut vegetables and...

  • food counter attendant

    2 weeks ago

    Kelowna, British Columbia, Canada Noodle Box Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksKeep records of the quantities of food usedPackage take-out foodPortion and wrap foodsPrepare, heat and finish simple food itemsServe customers at counters or buffet tablesStock refrigerators and salad barsTake customers' ordersUse manual and electrical appliances to clean,...

  • food counter attendant

    1 week ago

    Kelowna, British Columbia, Canada Kelowna Pizza Factory Ltd. Full time

    Education: No degree, certificate or diplomaExperience: Will trainTasksPackage take-out foodPortion and wrap foodsServe customers at counters or buffet tablesTake customers' ordersClean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipmentProcess credit cards, vouchers and other paymentsOperate cash registerGreet...

  • food counter attendant

    1 week ago

    Kelowna, British Columbia, Canada D Spot Dessert Cafe Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksBring clean dishes, flatware and other items to serving areas and set tablesClean and sanitize items such as dishwasher mats, carts and waste disposal unitsClear and clean tables, trays and chairsLoad buspans and traysOperate dishwashers to wash dishes, glassware and...

  • Hangar Support

    2 weeks ago

    Kelowna, British Columbia, Canada KF Aerospace Full time

    JOB POSTINGHANGAR SUPPORTWe're all about the craft.**KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia's beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo...

  • Parts Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Supercentre Full time $60,000 - $75,000

    Back Parts Counter Associate Are you a dynamic and results driven individual with an insatiable hunger for sucess? Do you thrive in a fast-paced environment where excellence is the only standard? If so, we want you to be our next Rockstar Why Join Traveland RV? Uncapped earning potential - Skyrocket your income with a competitive commission structure that...

  • food counter attendant

    1 week ago

    West Kelowna, British Columbia, Canada Primetime Donair & Poutine Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksClean and sanitize items such as dishwasher mats, carts and waste disposal unitsLoad buspans and traysPlace dishes in storage areaSanitize and wash dishes and other items by handKeep records of the quantities of food usedPackage take-out foodPortion and wrap...

  • Delivery Driver

    1 week ago

    Kelowna, British Columbia, Canada Lordco Auto Parts Full time

    Description Position: Delivery Driver Location: Kelowna, BC Put yourself in the driver's seat. Literally. Are you looking for a full-time, entry-level job close to home? A job that comes with a company car, too? Join our team today and let us help you turn your ambitions into reality Lordco Auto Parts is Canada's largest independently-owned...

  • Warehouse Worker

    1 week ago

    Kelowna, British Columbia, Canada Lordco Parts Ltd. Full time

    Position: Warehouse WorkerLocation: Kelowna, BCLordco Auto Parts is Canada's largest independently-owned automotive parts retailer, with over 100 locations across Western Canada and is a family-owned and operated business since 1974. Start your career in customer service and grow with us todayWe got you coveredWould you like to leave the dental office...

  • Warehouse Worker

    1 week ago

    Kelowna, British Columbia, Canada Lordco Parts Ltd. Full time

    Position: Warehouse WorkerLocation: Kelowna, BC Are you looking for a fulltime, entrylevel job close to home? _Are you a driven, hardworking individual interested in allthings automotive? Do you enjoy being a part of a goaloriented team? Join our Kelowna, BC, team as an entrylevel warehouse worker and let work, work for you._Lordco Auto Parts is Canada's...

  • Automotive Technical Sales Specialist, Underhood

    1 week ago

    Kelowna, British Columbia, Canada NAPA Auto Parts Full time

    Company Description Be part of a community of authentic, proud and trusted people**Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. we believe we don't just deliver car and heavy vehicle parts all around...

  • Part-Time Crew Member

    2 weeks ago

    West Kelowna, British Columbia, Canada McDonald's Full time

    Part-Time Crew MemberWe are not just any ordinary restaurant. We are a group of dedicated small-business owners.Did you know that we serve tasty options to over 2.5 million individuals daily across 1,400+ locations nationwide? Additionally, we have assisted more than 387,000 Canadian families with ill children through Ronald McDonald House Charities. What We...

  • Aviation Parts

    4 weeks ago

    Kelowna, British Columbia, Canada KF Aerospace Full time

    We're all about the craft. KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia's beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot...

  • Aviation Parts

    2 months ago

    Kelowna, British Columbia, Canada KF Aerospace Full time

    We're all about the craft. KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia's beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot...

  • Aviation Parts

    1 week ago

    Kelowna, British Columbia, Canada KF Aerospace Full time

    We're all about the craft.**KF Aerospace is proud to deliver innovative aircraft services for corporate, commercial, and military customers worldwide. Launched in 1970 out of British Columbia's beautiful Okanagan Valley, KF has grown to specialize in a wide range of aviation services including maintenance and modifications, cargo operations, military pilot...

  • Warehouse Worker

    1 week ago

    Kelowna, British Columbia, Canada Lordco Auto Parts Ltd. Full time

    Position: Warehouse Worker Location: Kelowna, BC Are you looking for a full-time, entry-level job close to home?Are you someone who's motivated, hardworking, and keen on kickstarting your career? If you're a team player who loves working with a group of people who share common goals, then we'd like to invite you to apply to join our team Let work work for...