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Budtender

3 months ago

Toronto, Ontario, Canada Sticky Nuggz Inc. Full time
Sticky Nuggz Inc. is Canada's premier retail store for cannabis products and accessories.


Whether you're familiar with cannabis, or just curious, Sticky Nuggz Inc.'s high level of product knowledge and expertise provides customers with a premium cannabis shopping experience, made simple.

Our primary product is our premium hemp-based rolling papers that are slow-burning and sustainable. Based in Toronto, Canada, Sticky Nuggz Inc. is the hallmark of quality in cannabis products and customer experience.

We serve the 19+ community to inform, educate, and elevate modern and traditional cannabis users through our products and services, retail locations, online website, and excellent customer service.


Our Mission is to deliver premium, Canadian-made cannabis accessories and products that support recreational and wellness consumers in optimizing their elevated cannabis experience and lifestyle.


RESPONSIBILITIES:

  • Report to the Store Manager/Assistant Managers/Shift Managers
  • Deliver exceptional customer service and greet customers in a friendly professional manner
  • Responsible for preparing and processing POS transactions (cash handlng, debit/credit, receipts)
  • Budtenders should have extensive knowledge on all products available instore and about the industry in general
  • Budtenders should understand how the rules of recreational cannabis differs from the rules of medical cannabis and what are the general guidelines between the two sub sectors of the industry
  • Resolve customer complaints and guide them to appropriate solution
  • Comply with all AGCO guidelines
  • Complete ID checks on all customers without exception
  • Maintain adequate stock and accurate inventory counts
  • Cultivate long termcustomer relationships by providing superior customer service
  • Assist in tidiness and cleanliness of store
  • Provide feedback to management on customer experience and product variation

QUALIFICATIONS/REQUIREMENTS:

  • Must be 19 years of age or older
  • Must be able to pass a Basic Criminal Background Check
  • Must have completed CannSell(SLGA) certification prior to the start date
  • Previous retail experience preferred
  • Valid Drivers License an asset
  • Ability to work well in a fastpaced environment
  • Excellent communication and listening skills
  • Indepth knowledge of products, accessories and consumption methods
  • Must be able to work a flexible schedule (including holidays and weekends)
Part-time hours: 15-25 per week

Job Type:
Part-time

Salary:
$16.00-$18.00 per hour

COVID-19 considerations:
All customers required to wear a mask. Constant cleaning of commonly touched and shared surfaces.

Job Types:
Full-time, Part-time

Part-time hours: 14-30 per week

Salary:
$17.00-$19.00 per hour

Benefits:

  • Onsite parking
  • Store discount

Schedule:

  • Holidays
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Tips

Application question(s):

  • Are you Cannsell certified?

Experience:

- customer service: 1 year (preferred)

Work Location:
In person