Lead Consultant

2 weeks ago

Montreal, Quebec, Canada Genpact Full time

Job Description:
ResponsibilitiesThe main responsibilities include vulnerability remediation which would be the primary task.
Should work on configuration, implementation, support of Sybase Database Production servers and technical guidance of junior team members.
Understand business requirements and design solutions accordingly.
Ensure quality standards in release implementation especially in DML/DCL/DDL & Data Fixes of any form.
Resolve incidents, escalate to Client management and Sybase Vendor as necessary.
Create SOPsPerform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs.
Follow the required policies and procedures for the incident, problem and change management.
Ensure service performance expectations are met with service levels and quality.
Raise/escalate any service-related issues and risks to track lead and/or ITS lead.

Technical guidance of junior team members (when applicable)Qualifications we seek in youMinimum Qualificationsor postgraduate in Technology with Computers or IT streamor postgraduate in any stream with course in Computers or IT streamto five years (4-5) of relevant experience.

Preferred Qualifications/ Skillsabout the Oracle; Sybase and SQL Database architectureexperience with installation, configuration, and disaster recovery procedureson multiple Databases releases.

DB refreshes.

DB installs and shell scripts– Solaris/Linux – all current releasesuser creationon with backup recoveryof datafiles and space managementversed with Index and Reorganization of database objectsmanagement and apply data with audit conceptsand implementation of CPU patching on production system independentlyof database concept as a SME and ability to provide solutions.

Understanding of Patch conceptsversed with performance & tuning of databasesof database recovery scenariosof database upgradesunderstanding of reportsexperience of Database export/import functionsof database character set conversionof Database monitoring toolshave very good trouble shooting and analytical skills.communication skills (verbal and written)energy, results driven person with strong interpersonal work under minimal supervision.

Markets Domain knowledge is Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management. Experience.

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