Full Time Bellman

7 days ago


Vancouver, British Columbia, Canada St Regis Hotel Full time
Bell Person Job at St Regis Hotel - Vancouver, BC

The St Regis Hotel

Located in the heart of Vancouver's thriving cosmopolitan core has an immediate opening for Bellman.


Given the nature of the St Regis Hotel as a unique, boutique style property, a Bellman must be a multi-functional individual who is driven to always exceed our guests' expectations.


The individual possesses strong interpersonal skills and a positive attitude towards their work and their fellow colleagues handling extreme pressure situations as they occur.

Decision-making and problem-solving skills are necessary with an attention to detail.

Specific Duties and/or Job Responsibilities:

  • Room service to the room.
  • Provide courteous, prompt, professional and attentive guest service up to 5 Diamond Standards at all times.
  • Upon guest arrivals, open car doors for guests and unload all luggage to be delivered to the guest room after desk checkin; upon completion of checkin, escort guests with luggage to their assigned room ensuring a smooth transition from start to finish.
  • Promote the property in your interactions and possess a sound knowledge of the surrounding area and activities.
  • Maintain a good working relationship and communication amongst all colleagues and/or departments.
  • Keeping yourself aware of procedural and/or policy changes by reviewing any memos prepared and circulated by the GM, FOM or AFOM.
  • Handling any cash settlements or other services whilst rectifying any/all outages and/or shortages before the conclusion of your shift.
  • Keep the lobby, the front of the hotel and public areas clean and clear of clutter and/or debris; report any significant deficiencies to either the Housekeeping or Maintenance Departments.
  • Addressing and resolving guest concerns in a timely manner escalating issues to the Manager on Duty when you are unable to do so.
  • Monitor & expedite deliveries of guest items to rooms in a timely fashion.
  • Upon departures, assist guests with luggage as required, confirm transportation and load vehicle with luggage confirming that all pieces are present and accounted for.

Additional pay:

Benefits:
Dental care

Extended health care

Paid time off

Schedule:
Must be able to work 8-hour shifts
Day shift Holidays
Monday to Friday Weekend availability

Experience preferred required:

  • Bell: 1 year (preferred)
  • Hotel: 1 year (preferred)

Job Types:
Full-time, Permanent

Salary:
$19.00 per hour

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Morning shift
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Overtime pay
  • Tips

Shift availability:

  • Night Shift (preferred)
  • Day Shift (preferred)

Work Location:
In person
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