![Beacon Pub & Eatery](https://media.trabajo.org/img/noimg.jpg)
Retail Customer Service Supervisor
1 week ago
About us
We're family-owned and community-focussed, with a 16 year track record of serving our customers with healthy, nutritious food.
The role
We're looking for a warm, friendly, resourceful, efficient, customer service star to run our pub and help inform and connect our customers with sustainably-produced food.
You will be responsible for providing an outstanding experience to our customers from the minute they walk in the door or pick up the phone.
Key responsibilities
- Greeting and serving customers in a friendly, wellinformed, helpful way.
- Explaining key product features to customers.
- Stocking shelves, rotating stock, organising displays and updating shop signage.
- Keeping the pub cool room tidy, clean and organised.
- Opening and closing the shop and keeping the POS system tidy and up to date.
- Supervising retail assistants and working closely with the production team.
Skills you'll need
- Great customer service and communication skills.
- Well organised with a high attention to detail.
- Punctual, reliable, energetic, efficient.
- Experience working in a food shop, restaurant or customerfacing food business.
- A keen interest in food, cooking, sustainability and health.
- Be a team player who can also provide direction to retail assistants.
- Good computer literacy and skills including Word and Excel (proficiency with social media desirable).
Job Types:
Full-time, Part-time
Salary:
From $20.00 per hour
Benefits:
- Dental care
- Paid time off
- Tuition reimbursement
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Retail management: 1 year (preferred)
Work Location:
Hybrid remote in VANCOUVER, BC
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