Business Analyst
2 weeks ago
Dalhousie Financial Services strives to provide the highest quality financial services and information to ensure the effective stewardship of University assets to the benefit of students and scholarly activities. Reporting to the Director, Financial Systems and Processes, the Business Analyst will be a key resource for analyzing business processes and process improvement initiatives within Financial Services. The incumbent will lead the implementation (in conjunction with leads from other areas), of the recommendations from the research/analysis carried out and approved by the relevant stakeholders within the department.
Key Responsibilities
Analyze processes and implement improvements which make use of technology, eliminate redundant tasks, and/or minimize duplication of effort. Conduct cost benefit analysis including the collection of relevant information to investigate best and worst cases for solutions identified. Actively monitor and communicate project risks to foresee/identify potential problems and proactively identify solutions to address in advance. Prepare project related documentation such as business cases, functional requirements, detailed test plans, presentations, process and/or data models, data analysis. Develop training plans, procedures, user manuals and videos for campus and Financial Services users. Liaise with other members of the financial systems team to implement such solutions where process review leads to the development of larger systems projects.Note
The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work) as agreed by all parties based on operational requirements and university guidelines.
Required Qualifications
Undergraduate degree in business, computer science or related field plus five years' progressive experience in process improvement and with financial processes and systems (or equivalent combination of training and experience). Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of senior managers, and subject matter experts. Demonstrated experience with financial processes, systems, and internal controls. Experience with continuous improvement concepts including process mapping. Proficiency in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, Share Point and PowerPoint and web tools. Proven strong skills in problem-solving, in troubleshooting, and in root cause analysis.Assets
Certification in the following areas – process improvement frameworks six sigma), business analysis, change management. Training experience. Experience with procurement processes including preparation of RFIs/RFPs.Job Competencies
The successful candidate is expected to demonstrate proficiency in Dalhousie's core and leadership competencies in particular:
- Self-Awareness & Professionalism
- Respect & Inclusion
- Adaptability
- Knowledge & Thinking Skills
- Service
Additional Information
Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.
Application Consideration
Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.
We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.
Diversity Statement
Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi'kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community.
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