I/t Support Specialist

1 week ago


Bowmanville, Ontario, Canada Phoenix A.M.D. International Inc. Full time

I/T Support Specialist:

  • Based in our Bowmanville Head office.
- $25-$29/hr to start and great benefits plus lots of extras.

  • Monday to Friday, 9am to 5pm (40 hrs); except emergencies and some scheduled after hours required throughout the year for upgrades etc.

Main day to day responsibilities:

  • Maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals
  • Supports and Maintains user account information including rights, security and systems groups
  • Assist with training staff in the use of standard business and administrative software

You are the ideal person if you are:

  • English (Bilingual French would be an asset but not necessary).
  • Minimum of 5 years experience deploying computers and solving PC, network, OS and other technical issues and providing client support in a structured help desk environment (or an equivalent of experience and education)
  • 2+ years of proficiency with Microsoft O365, Share Point, and Intune is an asset.
  • Can create and maintain various user lists, technical documentation and instruction manuals for various products to support end user training.
  • Can diagnose hardware issues on mobile devices, desktops, laptops, monitors, cell phones, printers and other computer accessories.
  • Amazing attention to detail.
  • Great communication and interpersonal skills
  • Can work independently to solve issues and work directly with end users
  • Strong work ethics with a proven reliability factor
  • You are passionate and very interested in IT/technology
  • Organized to meet deadlines & work well under pressure.

Additional Comments:

  • Legally able to work fulltime in Canada. Not suitable for students
  • This is an inoffice position so must have reliable transportation (we are not on a bus route)
  • Valid Driver's License required

Job Types:
Full-time, Permanent

Pay:
$25.00-$29.00 per hour

Expected hours: 40 per week

Benefits:

  • Company events
  • Dental care
  • Discounted or free food
  • Extended health care
  • Life insurance
  • Onsite gym
  • Onsite parking
  • Paid time off
  • Profit sharing
  • Store discount
  • Vision care

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
In person
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