![VERB Interactive](https://media.trabajo.org/img/noimg.jpg)
UX Lead
1 week ago
Our global clients offer the opportunity to work and collaborate with some of the world's biggest destinations, resorts, and travel brands—and with our employee travel credit, it's easy to experience them for yourself.
We take a balanced approach to work/life and have fun at the office- or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast.
Sound good? Great, here's who we're looking for
VERB is looking for a motivated and forward-thinking UX Lead to join our Creative team
UX Leads at VERB conduct research and competitive analysis, design information architectures, create wireframes and prototypes, and conduct user research studies.
What You Will Do
- Lead a team of designers, developers, writers and producers to understand project requirements and create concepts that help define the best possible user experience, while supporting clients' business objectives
- Connect business goals to user needs with sketching, concept creation, wireframes, defining user flows and the production of site maps with prototyping
- Leverage user and consumer insights, analytics, best practices and competitor analysis to help guide project decisions
- Prepare UX documentation and document findings that help make a case for recommendations to stakeholders
- Join client calls and speak to your findings and recommendations clearly and confidently
- Build wireframes and digital prototypes, and iterate on designs using feedback from internal and external stakeholders
- Conduct audits leveraging analytics and user data to make informed recommendations about product enhancements
- Build information architectures and make recommendations to meet client objectives
- Identify and implement opportunities to refine the UX process
Requirements:
- 4+ years of relevant experience in the role of UX Designer, Experience Architect, Information Architect or equivalent
- Postsecondary education in Graphic Design, Human Computer Interaction, User Experience Design, User Research or equivalent experience
- Proficiency with information architecture, design and prototyping tools, such as Figma, and Adobe Creative Suite.
- Strong interpersonal skills with proven ability to work in a team environment. You will be working directly with clients to build strong working relationships.
- Demonstrated ability to effectively solve complex problems, using analysis, creative thinking, and input from others to improve processes, and develop effective clientcentric strategies
- Knowledge of web accessibility principles and W3C guidelines and responsive web design
- Able to confidently speak and present complex findings to internal and external stakeholders
- Strong understanding of how to leverage data to make informed decisions
- Strong attention to detail
- Excellent written and verbal communication
- Highly organized with the ability to function in a fastpaced business environment
- Must be flexible, collaborative, and highly motivated
- Knowledge and experience in Google Analytics, PageSense, Clarity, Slickplan, or equivalent tools. Working knowledge of HTML and CSS responsive design is an asset
Benefits
Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you're around.
- 100% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
- A healthy living account
- Company matching RRSP program
- Top up for Parental/Pregnancy leave
- Remote and flexible work arrangements
- Transit and fitness discounts
- Recreational sports teams
- Learning and development opportunities with a multitude of resources
- Internal recognition programs
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