Receptionist

7 days ago


Thunder Bay, Ontario, Canada Northwestern Veterinary Hospital Full time

Duties/Responsibilities
The main duties and responsibilities of a receptionist include but are not limited to:

  • Welcomes clients by greeting them in person or on the telephone
  • Checkin and checkout clients
  • Setup new clients and patients in the database and prepare physical file
  • Prepare and maintain medical records
  • Prepare exam rooms for appointments
  • Fill prescriptions
  • Process payments transactions accurately
  • Schedule and confirm appointments
  • Answer and triage telephone calls
  • Record and relay messages
  • Maintain clean and safe reception area
  • Deal with customer concerns and complaints in a courteous and effective manner
  • Interact with doctors and other clinic staff regarding care of patients
  • Attend mandatory meetings and seminars
  • Perform clerical duties such as filing and sorting

Skills & Qualifications

  • Highschool Diploma or equivalent
  • 1 year receptionist/administrative experience preferred
  • Must be fully available 7:30 am 6 pm (including weekends). All staff work on a 4on, 4off rotation.
  • Must be clientfocused with a positive attitude and excellent interpersonal skills
  • Strong organizational skills
  • Excellent communication skills, both written and oral
  • Must be reliable and punctual
  • Ability to stand/walk for long periods of time, lift up to 40lbs
  • Ability to work under pressure in a fast paced environment

Salary:
From $17.00 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person
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