Customer Support Agent Kelowna, BC

2 weeks ago

Kelowna, British Columbia, Canada Canadian Restaurant Supply Ltd Full time

We are looking for a motivated and well-spoken representative to join our team. This person will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales process. You will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

You are excited to help customers, are patient, empathetic, and passionately communicative. You are good at solving problems, are confident at troubleshooting, and will investigate if you don"t have enough information to resolve customer complaints. People like to be around you, and you bring a positive attitude everywhere you go.

Responsibilities
  • Identify and assess customer needs to achieve satisfaction
  • Manage incoming calls and online inquiries
  • Build sustainable relationships and trust with customer accounts through open interactive communication
  • Answering potential customer questions and sending additional information
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Provide accurate, valid and complete information by using the right methods/tools
  • Keeping up with product and service information and updates
  • Creating and maintaining a database of current and potential customers
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Explaining and demonstrating features of products and services
  • Staying informed about competing products and services
Requirements
  • High school diploma or equivalent
  • Ability to multi-task, prioritize, and manage time effectively
  • Customer orientation and ability to adapt/respond to different types of characters
  • Proficiency in Microsoft Office
  • Excellent communication skills, both verbal and written
  • Strong phone contact handling and active listening skills
  • Ability to up-sell across products and product lines

We offer Competitive Remuneration, Profit Sharing, Health Spending Account and Training. Advancement opportunities will exist for the right person.

If you are interested in joining our team for the position of "Customer Support Agent", please click the button below.

#J-18808-Ljbffr

  • Optometrist - Kelowna, BC

    2 weeks ago

    Kelowna, British Columbia, Canada BC Doctors of Optometry Full time

    Find practice opportunities for optometrists, opticians, optometric staff and students. Detailed Job Information Job Title: Optometrist - Kelowna, BC City: Kelowna Province: British Columbia Date Posted On: April 6, 2024 Clinic Name: Kelowna Optometry Experience: 0-4 years Job Type: FT, PT Phone Number: Summary: Kelowna Optometry prides itself on...

  • Pharmacy Technician Kelowna

    4 weeks ago

    Kelowna, British Columbia, Canada BC Cancer Full time

    Pharmacy TechnicianBC CancerKelowna, BCThe Pharmacy Technician operates in accordance with the competency guidelines and scope/standards of practice for Pharmacy Technicians as outlined by the College of Pharmacists of British Columbia and relevant legislation, and according to organizational policies, procedures, standards and unit specific...

  • Customer Service Agent

    2 weeks ago

    Kelowna, British Columbia, Canada Central Mountain Air Full time

    At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people...

  • Home Support Worker

    4 weeks ago

    West Kelowna, British Columbia, Canada Kelowna Seniors Home Support Full time

    Kelowna Seniors Home Support Needs Workers Exp with personal care. $22/hr. Please call

  • Home Support Worker

    2 weeks ago

    West Kelowna, British Columbia, Canada Kelowna Seniors Home Support Full time

    Kelowna Seniors Home Support Needs Workers Exp with personal care. $22/hr. Please call

  • Home Support Worker

    4 weeks ago

    West Kelowna, British Columbia, Canada Kelowna Seniors Home Support Full time

    Kelowna Seniors Home Support Needs Workers Exp with personal care. $22/hr. Please call

  • Hotel Kelowna Night Auditor

    2 weeks ago

    Kelowna, British Columbia, Canada Hotel Kelowna & Conference Centre Full time

    The position hours are from 11pm to 7am.Night Auditors are responsible for providing excellent service to guests. The best Night Auditor will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm.Night Audit Associates Responsibilities include: Greeting guests upon arrival and making them feel welcomed....

  • Registered Dental Hygienist- Kelowna BC

    2 weeks ago

    Kelowna, British Columbia, Canada Associate Recruiter Inc. Full time

    Ready for a fulfilling career opportunity in beautiful downtown Kelowna, BC?*Calling all passionate and skilled Registered Dental HygienistsSchedule: Full-time (4 days) - We are flexibleJoining Our Dental Family Comes with Exclusive Benefits: Attractive salary and benefits* *Independent cont

  • Clinical Dietitian, Nutrition and Rehabilitation Kelowna

    4 weeks ago

    Kelowna, British Columbia, Canada BC Cancer Full time

    Clinical Dietitian, Nutrition and RehabilitationBC CancerKelowna, BCThe Clinical Dietitian performs clinical, education, community development and research activities in keeping with the evidence-based practice of Oncology Nutrition. What you'll doUsing the Nutrition Care Process framework, carry out comprehensive nutrition assessments, identify appropriate...

  • Physiotherapist - Kelowna

    2 weeks ago

    Kelowna, British Columbia, Canada Move Health & Wellness Kelowna Full time

    Physiotherapist – Kelowna, B.C. Company Overview: Join our team at Move Health & Wellness, a leading healthcare facility dedicated to providing exceptional patient care and rehabilitation services. We are currently seeking a passionate and skilled Physical Therapist to join our dynamic team here in Kelowna. If you are committed to making a positive...

  • Tenant Support Worker

    2 weeks ago

    Kelowna, British Columbia, Canada CMHA Kelowna Full time

    CMHA Kelowna is hiring a Tenant Support Worker (TSW) for our Ellis Place Supportive Housing program. This position is a full-time, 40 hours per week Sunday to Thursday, 3:30pm-11:30pm.WHO IS A TENANT SUPPORT WORKER?Tenant Support Workers within our organization provide assistance, support and basic life skills training to housing program residents. Ensuring...

  • Labourer, Emergency Department, Kelowna, Bc

    2 weeks ago

    West Kelowna, British Columbia, Canada Winmar Property Restoration Full time

    LABOURER - Emergency Department- _February 2023_KelownaAbout UsWINMAR is recognized as one of Canada's largest restoration networks. We specialize in water damage, fire and smoke restoration services, mould inspection and remediation, asbestos abatement, as well as damage restoration and disaster recovery. As general contractors, we also specialize in...

  • transportation engineer

    2 weeks ago

    Kelowna, British Columbia, Canada City of Kelowna Full time $126,497 - $147,580

    Title posted on - Senior Transportation Engineer Posted on May 17, 2024 by Employer details City of Kelowna Job details transportation engineer Title posted on - Senior Transportation Engineer Posted on May 17, 2024 by Employer details City of Kelowna Job details Senior Transportation EngineerThe City of Kelowna is a vibrant and rapidly growing...

  • Plumbing, HVAC

    4 weeks ago

    Kelowna, British Columbia, Canada City of Kelowna Full time

    Plumbing, HVAC & Gas InspectorPlan your futurePicture yourself as a Plumbing, HVAC & Gas Inspector, utilizing your experience to examine plans and to authorize construction for residential, commercial, industrial, and institutional projects. You will review plans, conduct on-site inspections of plumbing, heating, and gas installations, as well as sprinkler...

  • Plumbing, HVAC

    2 months ago

    Kelowna, British Columbia, Canada City of Kelowna Full time

    Plumbing, HVAC & Gas InspectorPlan your futurePicture yourself as a Plumbing, HVAC & Gas Inspector, utilizing your experience to examine plans and to authorize construction for residential, commercial, industrial, and institutional projects. You will review plans, conduct on-site inspections of plumbing, heating, and gas installations, as well as sprinkler...

  • General Surgery

    2 weeks ago

    Kelowna, British Columbia, Canada Kelowna General Hospital Full time

    IHA-9865:New Status Open Site Kelowna General Hospital Site Type Hospital Type of Position Permanent Date Range Hours of Work Full Time On Call TBD On Call CommentsFellowship in Trauma and/or Acute Care SurgeryDoctor in Medicine with Residency in General SurgeryQualifications, Education and Skills:Requisites: Advanced Trauma Life Support (ATLS) Mandatory...

  • Client Support Technician

    2 weeks ago

    Kelowna, British Columbia, Canada City of Kelowna Full time

    Client Support Technician(16+ month term)Technology rules We are looking for a positive team player to join our Information Services department on a term basis as a Client Support Technician. You will support staff with their software/hardware needs and resolve computer/equipment problems.QualificationsA two-year Computer Science Diploma from a recognized...

  • Otolaryngology - Head and Neck Surgery

    2 weeks ago

    Kelowna, British Columbia, Canada Kelowna General Hospital Full time

    Current College of Physicians of BC (CPSBC) License- Full- Canadian Medical Protective Association (CMPA)- Mandatory- Fellow of the Royal College of Physicians of Canada (FRCPC)- MandatoryRole and Facility Information:Community Details - Kelowna:Glistening water below lush mountains, dotted with parks frame the Okanagan's largest and liveliest population...

  • Physician, Pain

    2 weeks ago

    Kelowna, British Columbia, Canada BC Cancer Full time

    Physician - Pain & Symptom Management/Palliative CareRegular Part-TimeBC Cancer - KelownaBC Cancer (BCC) is accepting applications for a part-time pain and symptom management/palliative care physician to be based at the Cancer Centre in the beautiful city of Kelowna, BC. The position is part-time and is intended to be combined with palliative care work for...

  • Physician, Pain

    4 weeks ago

    Kelowna, British Columbia, Canada BC Cancer Full time

    Physician - Pain & Symptom Management/Palliative CareRegular Part-TimeBC Cancer - KelownaBC Cancer (BCC) is accepting applications for a part-time pain and symptom management/palliative care physician to be based at the Cancer Centre in the beautiful city of Kelowna, BC. The position is part-time and is intended to be combined with palliative care work for...