![Mercedes-Benz Boundary](https://media.trabajo.org/img/noimg.jpg)
Assistant Service Manager
2 weeks ago
Looking for a great opportunity to work in Canada's largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you
***
Mercedes-Benz Boundary is currently looking to fill a position of an
Assistant Service Manager.
ESSENTIAL DUTIES:
- Assist customers with service reminders, making appointments, recall notifications, service visit followups, and maintain a positive relationship with customers.
- Ensure high quality service and repairs are provided to customers.
- Maintain service records and reporting procedures required by the manufacturer and general management.
- Ensure processes & standards are followed to ensure customer satisfaction and efficient operations.
- Handle escalated customer complaints.
- Assist the Service Manager with general service daytoday operations.
All successful applicants must possess the following qualities:
- Minimum of 5 years' of combined experience in an automotive service environment (e
g:
Service Advisor, Technician, and/or Shop Foreman).
- Effective administrative and management capabilities.
- Selfefficient, organized, dependable.
- Excellent communication skills both written and verbal.
- Strong attention to detail, strong organization skills, and must be able to effectively multitask.
- Able to work under mínimal supervision.
- General understanding of vehicle mechanics.
Advantages of the Dilawri Lifestyle
- First hand mentoring from auto industry leaders
- Innovative, exciting work environment
- Employee discounts on vehicle purchases and leases
- Employee discounts on service and parts
- Career growth opportunities
- Competitive compensation
- Generous benefit package
- Exclusive Dilawri offers
- A true Family culture
Dilawri Group of Companies is Canada's largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.
Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002.
Go to our website to see more about our company and the many reasons why you will want to work for us
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest
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