Director, DE&I- Remote

2 weeks ago

Toronto, Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full time
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

As Director of Client Solutions, reporting to the AVP of Client Solutions, you will lead the Multi-National Client Service Team which delivers high quality and efficient service to all clientele to ensure goals and objectives support the branch strategy.

Part of your role will be to provide coaching, mentorship and career pathing to the Commercial Multi-National Client Service Team.

Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.


Ensure full utilization by all team members of all systems in the Commercial division
Provide mentorship and support to commercial service staff
Provide a weekly report on current staff, including successes, challenges, and performance issues, including solutions
Provide a quarterly report on each staff member outlining learning opportunities, career planning, performance management and an action plan for development of that employee
Ensure underwriting practices and procedures are effectively understood, reinforced, and in compliance, (e.g. policy updates, renewals, etc.)
Supervise processing of policy transactions and the posting of daily transactions

7+ years of Commercial Insurance experience with a focus on multi-national accounts preferably in a brokerage environment
~2 years of management or supervisory experience preferred
~ Active and in good standing RIBO License required
~ Knowledge of EPIC considered an asset #LI-SS1 #LI-Hybrid

Flexible medical & dental coverage to meet your household's needs
Retirement savings including RRSP including a company match, TFSA, pension and more
Opportunity for flexible work arrangements
We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization.

For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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