Virtual Team Leader

1 week ago

Québec, Quebec, Canada Concordia University Full time $82,945 - $99,082

Department:
Office of the Provost and Vice-President Academic

Campus:
Sir George Williams (Downtown)

Union/Association/HR Policy:

Recognized as Canada's top university under the age of 50, and one of Montreal's top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment.


Be part of a community that addresses society's big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world.


As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities.


Reporting to the Vice-Provost, Innovation in Teaching and Learning (VPITL) and functionally to the Vice-Provost, Enrolment and Student Experience (VPESE), the incumbent provides strategic leadership to the University's program reviews and ensures the quality and continuous improvement of their academic programs in a transparent and accountable manner.

The incumbent will lead the development, planning, and execution of program reviews and quality assurance.

They will also take a leading role in the coordination of the development and ongoing implementation of the Strategic Enrolment Management (SEM) plan.

Develop, plan, coordinate, monitor and manage different projects simultaneously and autonomously.

Develop, implement and lead the plan and process for regular academic program review of all new and revised programs ensuring quality assurance.

Plan visits for external evaluators Lead, support and advise academic units on the preparation for accreditation, program reviews and audits by any external bodies.

Advise partner institutions to ensure their compliance with the quality assurance processes of the University in relation to programme design, assessment, annual programme and actions arising from internal or external academic reviews.

Design and implement a program review and quality assurance based on self-evaluation tools and survey instruments that may include but not limited to curriculum evaluations, periodic self-study reviews, student and alumni satisfactory surveys or feedback, peer reviews of programs and facilitation of focus groups.

To establish the guidelines, policies and provisions relating to the program review and quality assurance.
Prepare, manage, and monitor the budgets for the program review and quality assurance processes and other special initiatives.

Conduct research and collect data to support strategic enrolment planning process, specifically as it relates to program development and delivery Advise the Vice-Provost on how best to conduct regular program reviews and quality assurance.

Develop and lead orientation sessions and workshops for academic units about program review and quality assurance policies and procedures, as well as about other special initiatives as needed.

Advise and liaise with academic units, non-academic units, and external bodies (other universities, governmental agencies, etc.) with regard to the program review and quality assurance processes and other special projects.

Request, extract, review, and analyze enrolment and program performance data as it pertains to the program review and quality assurance processes.

Compile data, identify, assess, and align program reviews, quality assurance and SEM goals.

Analyze programs and advise on opportunities for collaborations with cegeps, including academic pathways, liaising with internal and external stakeholders as necessary.

In collaboration with the VPESE, advise academic leadership and other partners on opportunities for integrating program reviews, quality assurance and SEM plans.

Develop and lead orientation sessions and workshops for academic units about SEM in collaboration with other stakeholders (e.g., Student Services, Enrolment Services, and the Faculties) as well as program review and quality assurance policies and procedures, and about other special initiatives.

Gather, assess, present and make sense of data sets relating to enrolment management, program outcomes, graduate outcomes and strategic planning processes.

Lead the content development for SEM initiatives and update of VPITL website and structure.
Develop online tools, materials, and resources.
Develop reports on these and other initiatives to university leadership and the Concordia community.

Review French and English documents, correspondence, brochures, announcements, and any other material relevant to the program review and quality assurance processes or other special projects.

Establish communication processes with units collaborating with the VPITL on special initiatives.
Lead special initiatives and projects on behalf of the VPESE and VPITL.
Perform other duties in support of the unit.

Master's degree in Education (or related field which would include instructional design and curriculum development), social sciences or sciences and two to four years of experience in a field pertinent to the primary responsibilities and two to four years of experience in programs reviews, quality assurance, and Strategic Enrolment Management (SEM).

PhD in Education, Business or Management Education, is an asset.
Advanced knowledge and understanding of program reviews and quality assurance in higher education.

Superior interpersonal, relation-building and communication/presentation skills; Demonstrated ability to multitask and to bring projects to successful and timely completion.

Good knowledge (Intermediate Level) of Word, Excel and PowerPoint to create elaborate documents, spreadsheets, and presentations.

Very good knowledge (Level 5) of spoken and written English in order to communicate effectively with internal and external bodies and to draft reports, recommendations and to make presentations; very good knowledge (Level 5) of spoken and written French in order to prepare routine correspondence, reports and give complex explanations.

Demonstrated large-scale project-management skills and experience using management tools.
Demonstrated planning, organizational, and decision-making skills, with the ability to establish and respond to priorities.
Facility with understanding data sets, conducting and analyses data sets following best practices.
Demonstrated knowledge of web content management and design.
Proven leadership, team building and influencing skills.
Exceptional analytical and research skills, and ability to synthesize large volumes of data.
Facility with understanding data sets, conducting analyses of data sets following best practices.
Knowledge of financial reporting and knowledge of Tableau and Microsoft Project are assets.
Knowledge of the Quebec CÉGEP system is an asset.
Knowledge of Concordia's university structure (e.g. senior level organization, academic and non-academic departments, policies and services) is an asset.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English.

Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

The language and computer skills of short-listed candidates will be tested.

The Kanien'kehá:
ka Nation is recognized as the custodians of the lands and waters on which we gather today.

We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff.

The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; As part of your application, you will be asked to complete a diversity survey.

Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.


Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants.

Immigration Status
however, Canadian and Permanent Residents will be given priority.

To comply with the Government of Canada's reporting requirements, the University is obliged to gather information about applicants' status as either Permanent Residents of Canada or Canadian citizens.

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