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Director, Planning Logistics

3 months ago

Mississauga, Ontario, Canada Brambles Full time

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .

Job Description

Position Purpose

Reporting to the Sr. Director of Supply Chain, this self-starting, highly motivated individual is responsible for making supply chain logistics a competitive advantage for CHEP by leveraging our world class planning techniques, strong network scale, and capability to achieve service excellence for customers at a cost leadership position in the marketplace.Use our supply chain capability to develop an unassailable position in the marketplace by engaging with our internal and external customers to create unparalleled value for our employees, customers, and shareholders.

Scope

Lead a team of highly skilled supply chain professionals to develop and deploy the supply chain strategic and tactical fulfilment plan, including international flows into the USA regionIn addition, this person overseas the logistics transaction execution team to ensure that delivery and collection of equipment for our customers is timely, cost effective, and optimized to drive lowest total supply chain costsOwns the customer experience for 5,000+ customer touch points such as order and delivery, retailer collection, critical response requirements, and the action plans to continuously improve our service excellencePlans accordingly to accommodate growth, customer network changes, and transport availability to meet the changing needs of the customer and the businessLeads transport collaboration and customer engagement to create value for customers personally for large top 25 Manufacturer and Retail customers in support of Brambles "Go to Market" solutions strategy

Number of Reports

Indirect 30Direct: 3

Major/Key Accountabilities

Ensure that CHEP Canada network scale and transport buying power creates a competitive advantage for CHEP and our customersManage the overall logistics transactional activity, flows, direction and spend to optimize flows and achieve lowest supply chain cost for CHEPDrive local strategic initiatives aligned with the global / NA business key strategic themes that deliver cost out initiatives per annumEngage actively with customers to lead, develop, and execute the transport collaboration JBP process to optimize shared transport flows, and create value for customers and CHEPIdentify a suite of opportunities to embed logistics solutions within our customers' supply chain such as green lanes, shared carriers, TPM and reverse logistics service offerings. Own the marketing, customer engagement, solution selling, business case development and executional phases for these offerings.Translate global best practices into CanadaPrepare budgets, forecasts, and ensure budgeted transport costs are achieved through a series of initiatives aimed at streamlining and optimizing our logistics costsDrive a culture of Zero Harm and proactive incident prevention with employeesDevelop people and advance their capability with challenging assignments and career pathing

Measures

Inventory management and position of product across network,Customer on-time performance, product availability, NPS (net promoter score) loyaltyCustomer collaboration metrics: Customer value creation / CHEP value creationCost performance: Total transport / sales ratio, budget achievement

Authority/ Decision Making

Making decisions collaboratively with Operations to negotiate the best Supply Chain outcomeP&L cost responsibility for the Canadian TransportWorking closely with CHEP USA to influence the best Americas solutionTransportation contract management to negotiate rates and termsNegotiating complex 3- or 4-way contracts with customers, transporters and CHEPIdentifying cost out and profit recovery initiatives and executing effectively

Key contacts

Internal:

Canadian Leadership TeamSales, Customer Service and Retail Supply Chain teamsNorth America Logistics teamGlobal Logistics and Operations counterpartsIT TMS JDALegal

External:

Customer Logistics / Transportation peersSenior executive Customer contactsTransportation providers3rd Party Logistics providersIndustry / trade associations

Qualifications

Bachelor's degreeCITT, PLogDesirable Qualifications: MBA

Experience

A skilled logistician with an extensive background in transportation and logistics, and a sound track record of cost management / efficiency improvementExperience in both the tactical and strategic aspects of running a large and complex network, balancing flows, and optimizing transportation moves.Proven experience developing and selling logistics solutions, engaging customers, and building Joint Business Plans and Value Creation opportunities at the senior executive level.Experience negotiating challenging contracts and getting to "yes" confidentlyDemonstrated capabilities to develop strong relationships, forge strategic partnerships and build loyalty with customers"Maze bright" individual with experience in a large, complex, matrixed organizational structureExperience translating global best practices and process standardization.

Skills and Knowledge

Intricate knowledge of Canadian market, supply chain and customers, ideally in the FMCG and / or major grocery Retail networkExpert understanding of sustainability, corporate social responsibility, carbon footprint indicesSolid customer facing skills and executive presence with a sound solution selling capabilityProfessional presentation skills, articulate, credible and collaborative in front of the customerStrong Project Management, scenario modelling and data analysis skillsExtensive business and commercial acumenSound financial modelling and business case developmentHighly honed listening skills to understand true customer needs and how to influence desired and innovative outcomesResults driven, resilient and able to focus on the end game despite ambiguity and uncertainty. Comfortable working in a fast-paced high-pressure environmentLean, Six Sigma, continuous improvement background desirableComfortable working with systems and tools – network optimization, ERP/SAP, TMS, Manugistics

Languages

Essential:

English

Desirable:

French

Objectif du poste

Le titulaire de ce poste, qui relève directement du directeur principal de la chaîne d'approvisionnement, est une personne autonome et motivée qui est responsable de faire de la logistique de la chaîne d'approvisionnement un avantage concurrentiel pour CHEP en se servant de techniques de planification de classe mondiale ainsi que d'une solide échelle de réseau pour offrir un excellent service à la clientèle grâce à sa position de leader de coûts sur le marché. Utiliser les capacités de notre chaîne d'approvisionnement pour développer une position incontournable sur le marché en s'engageant avec nos clients internes et externes afin de créer une valeur inégalée pour nos précieux employés, clients et actionnaires.

Portée

Diriger une équipe de professionnels hautement qualifiés de la chaîne d'approvisionnement pour développer et déployer un plan stratégique et tactique pour la chaîne d'approvisionnement du budget d'exploitation pour le Canada incluant les flux internationaux vers la région américaine. De plus, cette personne supervise l'équipe responsable des transactions logistiques afin de s'assurer de livrer et de ramasser l'équipement des clients à temps, de façon économique et optimisée pour réduire le total des coûts de la chaîne d'approvisionnement. Responsable de l'expérience de la clientèle dans plus de 5,000 points de contact avec la clientèle comme les commandes et la livraison, le ramassage auprès des détaillants et les exigences relatives aux interventions urgentes et des plans d'action pour poursuivre l'amélioration de notre excellent service. Planifie de façon à s'adapter à la croissance, aux changements de réseaux des clients et à l'accessibilité du transport dans le but de répondre aux besoins changeants des clients et de l'entreprise.

Dirige la collaboration en transport et l'engagement des clients pour créer une valeur particulière pour les 25 clients les plus importants du secteur manufacturier et du commerce de détail dans le but de soutenir la stratégie de « solutions pour le marché » de Brambles.

Principales responsabilités

S'assurer que la portée du réseau et le pouvoir d'achat de transport de CHEP Canada offrent un avantage concurrentiel pour CHEP et notre clientèleGérer l'activité transactionnelle logistique générale, le flux, la direction et les dépenses pour optimiser les flux et réduire le plus possible les coûts de la chaîne d'approvisionnement pour CHEPMener des initiatives stratégiques locales alignées avec les thèmes stratégiques mondiaux/de l'Amérique du Nord offrant des réductions de coûts annuellesS'engager activement avec les clients afin de diriger, de développer et d'exécuter la procédure de plan commercial conjoint pour la collaboration en transport dans le but d'optimiser les flux de transport partagés, et de créer de la valeur pour les clients et CHEPTrouver des occasions d'intégration des solutions logistiques dans la chaîne d'approvisionnement de notre clientèle, telles que des voies vertes, des transporteurs partagés, des offres de service logistiques de GCP et de logistique inverse S'occuper du marketing, de l'engagement de la clientèle, des ventes de solution, des études de cas et des phases de mise en œuvre de ces offresAppliquer les meilleures pratiques mondiales au CanadaPréparer des budgets, des prévisions et s'assurer de l'atteinte des budgets de coûts de transport avec une série d'initiatives visant à simplifier et à optimiser nos coûts logistiquesAdopter une culture de zéro accident et de prévention proactive des incidents avec les employésFormer les gens et développer leurs compétences avec des tâches motivantes et des possibilités d'avancement de carrière

Indices de mesure

Gestion de l'inventaire et placement de produits sur le réseauPonctualité de la clientèle, disponibilité des produits, TRN (taux de recommandation net) de la loyautéMesures de collaboration de la clientèle : création de valeur pour le client $/création de valeur pour CHEP $Rentabilité : Transport total $/ratio des ventes et réalisations budgétaires

Autorité/prise de décision

Prendre des décisions en collaboration avec les opérations pour trouver le meilleur scénario possible pour la chaîne d'approvisionnement.Responsabilité des coûts de profits et de pertes pour le transport canadien.Travailler en étroite collaboration avec CHEP USA pour trouver la meilleure solution possible pour les Amériques.Gestion de contrats de transport pour négocier les tarifs et les conditions.Négocier des contrats complexes à 3 ou à 4 parties avec les clients, les transporteurs et CHEP.Trouver des initiatives de réductions des coûts, de récupérations des bénéfices et d'exécution efficace.

Personnes-ressources

Internes:

Équipe de direction du CanadaÉquipes de vente, du service à la clientèle et de la chaîne d'approvisionnement du commerce de détailÉquipe logistique de l'Amérique du NordHomologues mondiaux en logistique et des opérationsIT TMS JDAJuridique

Externes:

Logistique de la clientèle/des partenaires de transport.Personne-ressource de la haute direction du client.Fournisseurs de transport.Fournisseurs logistiques tiers.Associations de l'industrie/commerciales.

Compétences

Compétences essentielles:

BaccalauréatICTT, P. Log

Compétences souhaitables:

Maîtrise en administration des affaires

Expérience

Un logisticien compétent doté d'une vaste expérience en transport et en logistique, et de bons résultats antérieurs en gestion des coûts/amélioration de l'efficacitéExpérience tactique et stratégique en gestion d'un vaste réseau complexe, en équilibrant les flux et en optimisation des déplacements du transportExpérience éprouvée en développement et en vente de solutions logistiques, en engagement de la clientèle et en création de plans d'affaires communs et en occasions de création de valeur au niveau de la haute directionExpérience en négociation de contrats difficiles et en obtenant des réponses positives de manière confianteCapacités démontrées pour développer de solides relations, créer des partenariats stratégiques et fidéliser la clientèlePersonne « perspicace » ayant de l'expérience avec une structure organisationnelle vaste, complexe et matricielleExpérience en mise en œuvre des meilleures pratiques mondiales et en normalisation des procédures

Compétences et connaissances

Connaissances approfondies du marché, de la chaîne d'approvisionnement et de la clientèle du Canada, idéalement dans le réseau des plus grands fabricants de biens de consommation/les grandes épiceriesCompréhension experte de la durabilité, de la responsabilité sociale d'entreprise et des indices d'empreinte de carboneCompétences solides avec la clientèle et présence de la direction avec une capacité de vente de solution senséeFaire preuve de professionnalisme, d'éloquence, de crédibilité et de collaboration avec la clientèleSolides compétences en gestion de projet, en modélisation de scénarios et en analyse de donnéesGrand sens des affaires et commercialModélisation financière importante et développement d'études de casGrande capacité d'écoute pour comprendre les vrais besoins de la clientèle et savoir comment influencer les résultats souhaités et innovateursAxé sur les résultats, résilient et capable de se concentrer sur l'objectif final malgré l'ambiguïté et l'incertitude. À l'aise de travailler dans un environnement rapide sous pressionPerfectionnement professionnel souhaitable avec la méthode Lean Six SigmaÀ l'aise de travailler avec des systèmes et des outils, optimisation du réseau, ERP/SAP, TMS, Manugistics

Langues

Essentiel:

Anglais

Souhaitable:

Français

#MON

Preferred Education

Bachelors

Preferred Level of Work Experience

7 - 10 years

Remote Type

Hybrid Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.