Functional Business Analyst

2 weeks ago

Calgary, Alberta, Canada Startec Full time

ABOUT US:


Founded in 1976, Startec's unwavering commitment to solving client problems has driven our growth to become a leader in the engineering, design, manufacture and service of compression and processing and refrigeration systems across North America.

Like an Everyday Maverick, our companies are driven to find a better way.

BEHAVORIAL ASSESSMENT:

POSITION OVERVIEW:

Startec Corporate Services is currently recruiting for an
Functional Business Analyst to work at our Shepard office location (_9423 Shepard Road SE. Calgary, Alberta T2C 4R6)_. The Functional Business Analyst is a blend of gathering requirement and the configuration of systems. This role is responsible for bridging the gap between business needs and technology solutions.

Reporting to the Business Systems Manager, the Functional Business Analyst will play a key role in gathering and documenting detailed business requirements and configure the systems to achieve the desired business functionality.

This role requires a analytical approach, communication skills, and a deep understanding of both business processes and technology, enabling the translation of business needs into actional requirements that drive innovation and efficiency within Startec.


KEY PERFORMANCE INDICATORS (KPI):

BUSINESS REQUIREMENT ANALAYSIS & DOCUMENTATION (Weighting 40%)**:

_ Requirements Gathering _:

  • Engage closely with business stakeholders to collaboratively gather detailed requirements for software and system enhancements.
  • Employ various techniques such as workshops, interviews, and surveys to comprehend business processes and user needs.
  • Delve into business operations to gain a deep understanding of how processes, functions, and systems interact.
  • Identify pain points, inefficiencies, and opportunities for improvement through requirements analysis.

_ Requirement Documentation_:

  • Transform business needs into comprehensive and wellstructured documentation, including business requirement documents, user stories, and use cases.
  • Capture the essence of user requirements, functionalities, and system behavior in a clear and concise manner.
  • Utilize process flow diagrams and data models to visually convey complex requirements, enhancing stakeholders' understanding.
  • Create diagrams that depict process flows, data relationships, and system interactions.
**_

Requirement Validation_**:

  • Collaborate with stakeholders to validate gathered requirements, ensuring they accurately reflect business needs.
  • Seek feedback to confirm clarity, precision, and alignment with overarching business objectives.
  • Identify and address any discrepancies or ambiguities in requirements through proactive communication and facilitation.
  • Work with stakeholders to resolve conflicts and ensure consistent understanding.

_ Change Management_:

  • Assess the potential impact of proposed changes on existing business processes, systems, and stakeholders.
  • Analyze the implications of changes on operational efficiency and user experience.
  • Partner with stakeholders to develop comprehensive change management strategies and plans.
  • Define strategies for communication, training, and transitioning to new processes or systems.

SOLUTION DESIGN & VALIDATION (Weighting 30%)**:

_ Solution Definition & Proposal_:

  • Design solutions within Dynamics 365 and implement the configurations.
  • Understand and analyze business requirements to ensure alignment between business needs and technical capabilities.
  • Ensure proposed solutions adhere to existing systems, architectural guidelines, and technology standards.
  • Consider scalability, security, performance, and integration requirements during solution design.

_ Functional Specifications_:

  • Develop detailed functional specifications that outline the intended behavior of the software solution.
  • Clearly define system features, user interfaces, data flows, and interaction processes.
  • Craft specifications that provide clear and unambiguous guidance to developers, testers, and other stakeholders.
  • Specify user requirements, system responses, error handling, and input validations.

_ Prototyping & Mockups_:

  • Create interactive prototypes and mockups to visually illustrate the intended functionality and user experience.
  • Use tools to design wireframes, user interfaces, and process flows.
  • Share prototypes with stakeholders to gather feedback and ensure alignment with their expectations.
  • Iterate on designs based on feedback received to improve the final solution.

USER ACCEPTANCE TESTING (UAT) & QUALITY ASSURANCE (Weighting 20%)**:

_ User Acceptance Testing (UAT) Plan_:

  • Create comprehensive User Acceptance Testing (UAT) plans outlining testing scope, objectives, and strategies.
  • Define criteria for successful UAT completion and exit criteria.
  • Develop detailed UAT test cases and scenarios aligned with business requirements and user expectations.
  • Ensure test cases cover vario

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