Bl Accounts Receivable Specialist

2 weeks ago

Oakville, Ontario, Canada Canadian Tire Corporation Full time
**What you'll do**

To safeguard assigned portfolio of multiple business units receivables by; collecting past due balances, resolve customer disputes, enforcing credit policy, monitoring aging and identifying credit worthiness customers to grow Commercial business.

Credit & Collections
- Record customer interactions in Peoplesoft
- Escalate and work with AR Supervisor and Manager to address customer issues preventing them from making a payment.
- Perform monthly risk review with Manager to determine at risk accounts and any other issues delaying payment.
- Work with the AR Supervisor in determining strategy on delinquent accounts, recommendations on payment plans, credit hold, and 3rd party options. Provide communication with internal stakeholders of the decisions.
- Collaborate with the internal stakeholders, such as the Sales organizations, IT, accounting, and others, to continuously look for opportunities to improve processes, reduce root cause for customer claims, increase customer service levels.
- Reconciliation of customer accounts and process any required adjustments (i.e. write-off, small adjustment, etc.) in Peoplesoft
- Promote payment options with focus on EFT and credit card to reduce transit time

Customer Service (B2B only)
- Proactive communication with store locations on commercial business account transaction procedures

**What you bring**
- Business degree (preferred) or College diploma in commerce or accounting with a minimum of 3 years related experience in AR collections
- Strong verbal, analytical and communication skills. Bilingual ( English-French) is mandatory.
- Strong interpersonal skills and demonstrated commitment to providing superior customer service
- Highly dependable with great organizational skills in order to meet deadlines
- Strong analytical, negotiation and problem solving skills
- Ability to build and maintain strong relationships with internal and external stakeholders
- Oracle PeopleSoft ERP system knowledge is an asset
- Proficient knowledge of Microsoft Office specifically intermediate Excel skill level
- Able to effectively prioritize activities and perform duties with mínimal supervision

**Hybrid**

At Canadian Tire we work flexibility embracing 'Hybrid' whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

LI-YX1

**À propos de nous**

La Société Canadian Tire Limitée (Société) est l'une des entreprises les plus admirées et les plus respectées au Canada. Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché. Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l'entreprise. Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin, des programmes d'apprentissage offerts par l'entremise de l'Académie apprentissage Triangle, des programmes de participation aux bénéfices de Canadian Tire et des régimes de retraite et d'épargne pour les employés admissibles. Dans le cadre de notre programme amélioré d'avantages sociaux flexibles, nous offrons des avantages en matière de santé mentale et de bien-être total d'un montant de 5 000 $ par année aux employés admissibles et à leur famille, ainsi que des outils et des ressources en matière de santé mentale pour tous les employés. Joignez-vous à nous pour contribuer à améliorer la vie au Canada en incarnant et en mettant en pratique nos valeurs fondamentales : nous sommes des innovateurs et des entrepreneurs dans l'âme, les résultats nous motivent, l'inclusion est une nécessité, nous sommes plus forts ensemble et nous assumons notre responsabilité personnelle. C'est un moment particulièrement excitant pour vous joindre à la Société Canadian Tire et à sa famille d'entreprises, où les possibilités de carrière sont très variées Joignez-vous à nous, il y a une place pour vous ici

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