Associate Digital Project Manager

2 weeks ago

Toronto, Ontario, Canada Sunnybrook Health Sciences Centre Full time

The Associate Digital Project Manager
will play an important role in the redevelopment and launch of Sunnybrook Foundation's new website. As an experienced digital project manager, you will be integral to the success of the project. In this exciting, 12-month contract role you will collaborate with our Digital team, agency partner(s), and cross-functional Foundation and Hospital teams, throughout the project cycle. You will support the website's conceptualization, work with the core Project Team through the each project phase, and play a key support role in project planning and management.

Reporting to the Digital Marketing Manager, Infrastructure - you have demonstrated experience helping manage large-scale website projects from development to launch. You are a highly organized planner, passionate about all things web, experienced in web-design and proficient in project management. You are also a strong written and verbal communicator, and comfortable with senior-level leaders and developers, alike.

We are building a best-in-class website in a highly collaborative and consultative environment.

And your experience in leading similar web projects and teams will be essential to the success of launching our new, innovative online presence.


Key accountabilities

  • Support all project planning and management activities with our project team, and with our Agency.
  • Collaborate with Project Manager to ensure all required stakeholders are consulted on decisions throughout the project.
  • Help organize and run effective crossfunctional meetings with senior stakeholders, throughout the project life cycle
  • Develop project process documents and collaborate on stakeholder communications management
  • Collaborate on running effective and engaging Project Working Group and Steering Committee meetings
  • Support consultations, reviews and approvals with internal stakeholders to determine the website's desired functionalities, UX and design
  • Collaborate on work to deliver on userfriendly and visually appealing interfaces
  • Support detailed scoping work for content strategies, information architecture, featureset mapping, technical architecture, content migration

Responsibilities

  • Help develop and manage scope, timelines, work back schedules and bottlenecks for website redevelopment project deliverables
  • Help Project Manager roll out and administer project governance framework, and ensure it reflects evolving project needs.
  • Collaborate with Project Manager on all key documents and processes to guide decisionmaking, run effective project meetings, and communicate project roadmaps, timelines.
  • Work with Project Manager and Project Team to evaluate and recommend new features for website design and user experience for a fundraising websites.
  • Book project meetings and document detailed notes and ensure all action items are communicated to stakeholders.
  • Preparing agendas, project progress updates, presentations decks for stakeholder meetings.
  • Track and update status using project management tools including Wrike, Google Drive and others
  • Update Foundation Intranet with key project updates and milestone achievements.
  • Coordinate communications and action items for internal teams and agency
  • Coordinate approvals and User Acceptance (UAT) testing with cross functional stakeholders
  • Work to, and enforce correct project procedures, chasing of deliverables & other project documentation Deliver clear project status reports and draft presentations for the team and key stakeholder meetings
  • Support Google Analytics reporting, data gathering and analysis to inform web design and information architecture
  • Troubleshoot and testing prototypes, as well as monitoring the live deployment of the product.
  • Help Project Manager evaluate and refine website training materials for key audiences, and assist in conducting training sessions with Project Team and Agency partner.
  • Document website development processes and procedures, if required.
  • Keep abreast of developments and trends in website design.

Qualifications:

  • Proven ability and demonstrable experience in helping to deliver and manage large scale websites from development to launch, to budget, on time and to a high quality.
  • 5+ years of supporting endtoend web project management with multiple stakeholders, decisionmakers and external vendors.
  • Hands on experience working in a highly collaborative environment with multiple seniorlevel project stakeholders including and not limited to: Director and VP level, Agency designers, developers and project manager,
  • Excellent project management and leadership attributes to include:
  • Stakeholder management
  • Documentation
  • Planning
  • Risk & issue management
  • Task scheduling
  • Resource management
  • Communication management
  • Proven experience with Agile project management methodology, and Jira or similar software
  • Familiarity with Content Management Systems such as Wordpress, Drupal, Joomla

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