Standardized Patient Trainer

2 weeks ago

Sudbury, Ontario, Canada Northern Ontario School of Medicine Full time

The Standardized Patient (SP) Trainer is a team member of NOSM University's Educational Resources Unit and works closely with the UME Manager, Educational Resources, Standardized Patient Program Coordinators, Educational Lab Coordinator and the Medical Council of Canada Qualifying Examination Leads, to provide support in the delivery of the use of standardized patients for learning sessions and assessments and support lab related learning and assessments.


Reporting directly to the UME Manager, Educational Resources and under the day-to-day guidance of the SP Program Coordinators, this position will primarily be responsible in assisting with tasks related to the operations of the SP Program particularly with the training and coaching of Standardized Patients and tasks related to the delivery of Structured Clinical Skills Sessions and clinical assessments.

This position is also responsible for the recruitment, orientation and case training of SPs for the Medical Council of Canada Qualifying Examination.

This position is covered by the Terms and Conditions of the OPSEU Unit 677 Collective Agreement (Unit 2). A copy is available on the NOSM University website.

Responsibilities:

SP Program tasks may include but are not limited to the following:

  • Assists with the delivery of SP testing and orientation sessions
  • Assists in coordinating the Structured Clinical Skills Sessions and OSCEs
  • Books SPs for patient encounters as assigned and schedules SP training sessions
  • Train SPs in portrayal of cases, physical exams and standardization
  • Train SPs on providing effective verbal feedback
  • Observe and evaluate standardized patient performance and provide feedback for quality assurance
  • Record, address and resolve SP issues in collaboration with the SP Coordinators and the Manager, Educational Resources
  • Collaborates with other units and/or outside agencies requesting SPs when required
  • Serves as a standardized patient when required
  • Maintains the confidential database of standardized patients
  • Assists with the preparation of finance vouchers related to standardized patients services
  • Application of moulage (makeup) on standardized patients
  • Collaborates with lab and simulation staff to coordinate and integrate activities where appropriate
  • Assists the Educational Lab Coordinator with supporting the delivery of the student labs and bell ringer assessments including set up and take down, lab inventory, ordering and stocking materials
  • Performs all other duties as assigned

Medical Council of Canada Qualifying Exam tasks:

  • Recruit SPs for specific roles
  • Provide SP orientation to exams
  • Coordinate SP training and dry run schedules
  • Review MCC cases and train SPs on case portrayal
  • Stay current on changes to exam content through MCC discussion boards
  • Work with exam administrators to assess exam site, design effective floor plan and develop exam day schedule
  • Assist in exam site set up
  • Manage activities of the SPs on exam days
  • Responsible for SP payments for services
  • Attend MCC training meetings

Qualifications:

Education:

  • A University degree in a health or education related field from a recognized University with Canadian accreditation or an equivalent combination of education and experience is required.

Knowledge, Skills and Abilities:

  • Minimum of one (1) year of related experience is required
  • Previous work with a standardized patient program, simulation or as a standardized patient
  • Acting experience would be an asset
  • Previous training/teaching/coaching experience
  • Previous scheduling experience
  • Previous experience in patient care, health related and/or educational environment an asset
  • Previous experience with adult learners and/or diverse populations
  • Flexible, responsive and high quality customer services
  • Recruitment and interviewing experience would be an asset
  • Feedback and communication skills sufficient to communicate effectively
  • Medical terminology and/or anatomy
  • Computer office software (word processing, spreadsheets, databases, internet)
  • Work in a consultative and collaborative fashion with a variety of other units to further the School's overall strategic objectives
  • Work in collaboration with SP Program Coordinators, Educational Lab Coordinator and MCC Examination leads, in order to provide support to the Standardized Patient Program
  • Work independently and collaboratively on interdisciplinary teams in a changing environment
  • Work well under tight deadlines
  • Work within established organizational practices, protocols and policies
  • Demonstrate rational effective decisionmaking processes
- use a positive approach to resolve conflict and maintain constructive working relationships despite competing needs, interests
- perform a wide variety of tasks and change focus quickly as demands change
- demonstrate an aptitude for working with medical equipment, electronics, cameras, computer equipment, etc.
- available to flex hours of work

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