Area Supervisor, Franchise Operations

2 weeks ago

Richmond Hill, Ontario, Canada Bento Sushi Full time

Area Supervisor, Franchise Operations

(This is a contract position)
Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally.

With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Come roll with us as a
-
Area Supervisor, Franchise Operations and play a key role in "Creating better food for everyone, the Japanese way", at our Ontario onsite locations.
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Why you should join our team:

  • We offer a comprehensive compensation package:
  • Monthly car allowance
  • Gas card for business travel
  • Group health benefits and retirement plan for eligible employees
  • Educational scholarships through our Bento Sushi Foundation as well as funding for other rewarding causes such as seafood sustainability and community involvement.
  • Corporate Wellness Program that you can participate in, to take care of your health and wellbeing.
  • Extensive training and opportunities for career advancement.

Responsibilities


The Area Supervisor is responsible for managing Sushi Bars in their assigned region which includes regular travel to Barrie, Oshawa and Peterborough.

This includes developing, supervising, and coaching sub-contractors to ensure the highest levels of product quality and guest service standards are achieved.- Responsible for the overall day-to-day management and operations of assigned locations including people management, food safety, guest services, sales and food quality.


  • Accountable for recruiting, training, development and motivating subcontractors.
  • Regular store visits and monitoring of kiosks to ensure they are compliant with Bento regulatory requirements including quality assurance and food safety, health and safety standards and ensuring all required corrective action is taken promptly.
  • Build and maintain strong customer relationships with store management and third party auditors.
  • Execution of new store openings and implementing new product/program roll outs.
  • Ensure that the production plans are regularly amended to maximize profitability for each location through a combination of sales optimization and waste control.
  • Ensure Daily Production Reports, checklists and reports are completed accurately for operational matters.
  • Monthly Quality Assurance and Bento Compliance Audits.
  • Additional duties as assigned.

Qualifications

  • Minimum 1 year of food service management experience, preferably in a multiunit environment.
  • Previous experience in the Sushi industry is preferable.
  • Ability to adapt and succeed in a fast paced environment.
  • Ability to travel within an assigned region and with a flexible schedule to accommodate operational needs.
  • Have strong communication skills in both oral and written English.
  • Must be selfmotivated and guest focused oriented.
  • Ability to prioritize tasks and work well under pressure and deal with stressful situations.bentoH

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