Manager Patient Access and Flow

2 weeks ago


Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time

Req ID:149500**
Company: Nova Scotia Health

Location:
Central
Zone, Halifax Infirmary Robie Street Entrance - QEII**
Department:OPCZ C3 Sr Dir (Care Coord Centre)**
Type of Employment:Permanent
Hourly FT
(100%
FTE) x 1
position(s)
**Status: MGMT/NON-Union
Management/Non Union
  • Position
    Posting Closing Date:9-Feb-23Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We're on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.

About the Opportunity:


Reporting to the Director of Access and Flow within C3, the Manager is responsible for providing operational leadership to multi-disciplinary teams within a patient-centred, collaborative practice model for patient care units and to manage the efficient use of patient access and flow resources integrated and coordinated within C3.

A responsibility to lead and engage stakeholders in the development, implementation and evaluation of improvement strategies to ensure efficient and effective utilization of resources.


Working collaboratively and consultatively, with patients/clients, families, management, staff, physicians, physicians' offices, community partners, and service providers, the Manager applies critical thinking to address challenges to achieve the ultimate goal of high quality, safe and cost-effective services to better support the patient experience/outcome, and to better support patient access and flow.


About You:

We would love to hear from you if you have the following:

  • Baccalaureate degree in nursing or equivalent experience
  • Minimum 5 years recent clinical experience in nursing
  • Minimum 5 years recent experience in a leadership and/or management position with responsibilities related to program planning, evaluation, human resource and financial management within a unionized environment.
  • Excellent oral and written communication skills
  • Intermediate level computer skills (MSOffice; Patient Flow Dashboard; Patient Audit System; Business Objects Patient Flow Reporting and SharePoint).
  • Experience with bed management software an asset
  • Strong understanding of bed management, utilization and patient flow methodologies as they relate throughout the continuum of care
  • Excellent conflict resolution skills to investigate and resolve problems
  • Demonstrated evidence of innovative leadership and critical thinking, with proven ability to foster a collaborative team approach to decision making
  • Understanding of continuous quality improvement tools and methodologies as it relates to system thinking as it involves public/culture, staff as clients, staff as employees, physicians, other government sectors, contracted services, etc.
  • Strong process knowledge and process thinking abilities
  • Ability to work collaboratively with and engage others within an interprofessional practice environment
  • Competencies in other languages an asset, French preferred
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours:

Permanent, Full Time; 75 hours bi-weekly

Compensation and Incentives:

$ $56.64 Hourly

Once You've Applied
Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Employees are encouraged to view their seniority hours and dates in their SuccessFactors online profile.

Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.


As per the COVID-19 Mandatory Vaccination Protocol in High-Risk Settings, Nova Scotia Health requires all team members to be fully vaccinated by November 30th, 2021.

**Follow Us
  • Manager Patient Flow

    2 weeks ago


    Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Req ID:176079**Company: Nova Scotia HealthLocation:Central Zone, Halifax Infirmary Robie Street Entrance - QEII**Department:OPCZ C3 Sr Dir (Care Coord Centre)**Type of Employment:Permanent Hourly FT (100% FTE) x 1 position(s)Status:Management/Non Union Position**Posting Closing Date:15-Mar-24**Nova Scotia Health is the largest provider of health services in...

  • Manager Patient Flow

    2 weeks ago


    Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Req ID:168816**Company: Nova Scotia HealthLocation:Central Zone, Halifax Infirmary Robie Street Entrance - QEII**Department:OPCZ C3 Sr Dir (Care Coord Centre)**Type of Employment:Temporary Hourly FT long-assignment (100% FTE) x 1 position(s)Status:Management/Non Union Position**Posting Closing Date:2-Apr-24**Nova Scotia Health is the largest provider of...

  • Patient Navigator

    2 weeks ago


    Halifax, Nova Scotia, Canada North End Community Health Centre Full time

    Internal and External Opportunity Brief Position: Patient NavigatorReports to: Primary Care ManagerLocation: 2131 Gottingen StreetPay Scale: $21.80 -$24.55Work Term: 1.0 FTE, 37.5 hrs. /wk.Closing Date: September 13, 2023About NECHCThe North End Community Health Centre (NECHC) was established in 1971 in response to an absence of primary health care and other...

  • Access Navigator

    2 weeks ago


    Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:Department/Program:Rehabilitation Clinic, Children's Health ProgramLocation: HalifaxType of Employment:Permanent Hourly FT (100% FTE) x 1 position(s)Start Date:ASAPUnion Status: NSGEU Hlthcare, Healthcare Bargaining UnitCompensation: $33.7998**:- **$ /hourClosing Date: 13 June 2023 (Applications are accepted until 23:59 Atlantic...

  • Access Navigator

    2 weeks ago


    Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Click here to apply as an internal applicant.Company : IWK Health Req ID: 177523 Department/Program: Provincial Clinical Intake, Provincial Preschool Autism Services Location: Flexible within the Province Type of Employment: Temporary Hourly FT long-assignment (100% FTE) approximate fourteen (14) month long assignment x 1 position(s) Start Date: ASAPUnion...


  • Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:163510Department/Program:Quality, Patient Safety & Pt. Experience, Quality, Patient Safety and Patient ExperienceLocation: HalifaxType of Employment:Temporary Hourly PT long-assignment (50% FTE) for one year x 1 position(s)Start Date:ASAPUnion Status: NSNU Nursing, Nursing Bargaining UnitCompensation: $41.399**:- **$48.801...


  • Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time

    Company : IWK Health Req ID: Department/Program: Dartmouth Community Mental Health , Mental Health And Addictions Location: Halifax Type of Employment: Temporary Hourly FT long-assignment % FTE) for 1 year x position(s) Start Date: ASAP Union Status: NSGEU Hlthcare , Healthcare Bargaining Unit Compensation: $ -...


  • Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:178360Department/Program:Equity and Belonging, Clinical Care & Chief Nursing ExecutiveLocation: HalifaxType of Employment:Permanent Hourly FT (100% FTE) x 1 position(s)Start Date:ASAPUnion Status: Non-union, Management/Non Union Bargaining UnitCompensation: $36.5144**:- **$ /hourClosing Date: April 17, 2024 (Applications are...


  • Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:152396Department/Program:Central Referral, Mental Health & Addictions ProgramLocation: HalifaxType of Employment:Permanent Hourly FT (100% FTE) x 6 position(s)Start Date: March 2023Union Status: NSGEU Hlthcare, Healthcare Bargaining UnitCompensation: $33.3075**:- **$ /hourClosing Date: March 22, 2023 (Applications are accepted...


  • Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:160844Department/Program:Equity and Belonging, Professional PracticeLocation: HalifaxType of Employment:Permanent Hourly FT (100% FTE)Start Date:ASAPUnion Status: Non-union, Management/Non Union Bargaining UnitCompensation: $36.3327**:- **$ /hourClosing Date: Open until filledIWK Health is a respected academic health sciences...


  • Halifax, Nova Scotia, Canada IQVIA Full time

    Job Overview:Responsible for the management and oversight of a large team of call center representatives for patient support programs. Managing team leads who are responsible for specific tiers/pods of case workers (representatives/agents) and ensuring we are meeting our commitments to client including: Response time SLAs, KPIs, SOP adherence, audit and...


  • Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:164225Department/Program:Patient Experience and Accreditation, Quality, Patient Safety and Patient ExperienceLocation: HalifaxType of Employment:Permanent Hourly FT (100% FTE) x 1 position(s)Start Date:ASAPUnion Status: Non-union, Management/Non Union Bargaining UnitCompensation: $26.0054**:- **$31.746 /hourClosing Date:...

  • Access Navigator

    2 weeks ago


    Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:177523Department/Program:Provincial Clinical Intake, Provincial Preschool Autism ServicesLocation: Flexible within the ProvinceType of Employment:Temporary Hourly FT long-assignment (100% FTE) approximate fourteen (14) month long assignment x 1 position(s)Start Date:ASAPUnion Status: NSGEU Hlthcare, Healthcare Bargaining...

  • Access Navigator

    2 weeks ago


    Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:177523Department/Program:Provincial Clinical Intake, Provincial Preschool Autism ServicesLocation: Flexible within the ProvinceType of Employment:Temporary Hourly FT long-assignment (100% FTE) approximate fourteen (14) month long assignment x 1 position(s)Start Date:ASAPUnion Status: NSGEU Hlthcare, Healthcare Bargaining...

  • Access Navigator

    2 weeks ago


    Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:167611Department/Program:CZ Provincial Preschool Autism Services, Children's Health ProgramLocation: Central ZoneType of Employment:Permanent Hourly FT (100% FTE) x 1 position(s)Start Date:ASAPUnion Status: NSGEU Hlthcare, Healthcare Bargaining UnitCompensation: $33.7998**:- **$ /hourClosing Date: November 28, 2023 (Applications...


  • Halifax, Nova Scotia, Canada Province of Nova Scotia Full time

    Department:Education & Early Childhood DevelopmentLocation:HALIFAXType of Employment:TermUnion Status:Exclusion - Non Union - NSPGClosing Date:01-Dec-23 (Applications are accepted until 11:59 PM Atlantic Time)About Us:The Department of Education and Early Childhood Development is leading the transformation of the early years and public education system in...

  • Access Navigator

    2 weeks ago


    Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Company :IWK Health**:Req ID:167897Department/Program:Provincial Preschool Autism Services, Provincial Preschool Autism ServicesLocation: Flexible within the ProvinceType of Employment:Permanent Hourly FT (100% FTE) x 1 position(s)Start Date:ASAPUnion Status: NSGEU Hlthcare, Healthcare Bargaining UnitCompensation: $33.9688**:- **$ /hourClosing Date: Open...

  • Patient Attendant

    2 weeks ago


    Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the Opportunity Reporting to the Health Services Manager and working under the direction of the Charge Nurse and Staff Nurse, the Patient Attendant is responsible for supporting patient care activities in their work area including: assisting in the movement and transportation of patients; cleaning equipment and work areas; maintaining equipment...


  • Halifax, Nova Scotia, Canada Nova Scotia Health Full time

    Nova Scotia Health is seeking expressions of interest for the position of Hospitalist Site Specialty Lead for QEII HSC within the Central Zone. The QEII HSC Hospitalist Site Specialty Lead will function in a co leadership relationship with the site and service-based health services Director and Unit Managers to manage the daily operations of the Hospitalist...


  • Halifax, Nova Scotia, Canada IWK Health Centre Full time

    Click here to apply as an internal applicant.Company : IWK HealthReq ID: 152396 Department/Program: Central Referral, Mental Health And Addictions Location: Halifax Start Date: June 2024Union Status: NSGEU Hlthcare, Healthcare Bargaining UnitCompensation: $ - $ /hourClosing Date: June 20, 2024 (Applications are accepted until 23:59 Atlantic Time) IWK Health...