Bilingual Customer Service Representative

2 weeks ago


Mississauga, Ontario, Canada Intact Financial Corporation Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d'être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C'est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l'avenir, réussir en équipe et évoluer avec nous.

À propos du poste

Nous cherchons un Expert en sinistres I pour notre équipe grandissante

Ce que vous accomplirez chez nous :
  • Ouvrir les nouvelles réclamations au téléphone avec les clients, puis assurer une prise en charge immédiate de la situation.
  • Recueillir les versions des faits des assurés et/ou témoins en les interrogeant sur les événements.
  • Déterminer si le sinistre est couvert ou non en faisant l'analyse des garanties requises pour couvrir le sinistre.
  • Analyser les renseignements obtenus, prendre les décisions qui serviront à établir la responsabilité et réviser l'évaluation des dommages.
  • Procéder au règlement du sinistre de façon juste et équitable, valider les dommages et compléter les paiements.

Ce que vous mettrez à profit :

  • Permis d'expert en sinistre et réussite des examens.
  • Expérience pertinente au poste.
  • Solides compétences en gestion du temps.
  • Excellentes aptitudes à la communication écrite et verbale.
  • Aucune expérience de travail au Canada requise, mais nécessité d'avoir l'autorisation de travailler au Canada.

Ce que nous offrons

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe :

  • Un régime complet d'avantages financiers qui reconnaît vos succès
  • Un régime d'achat d'actions des employés parmi les meilleurs de l'industrie, avec une cotisation de contrepartie correspondant à 50% des actions nettes achetées
  • Un régime de retraite et d'avantages sociaux flexible et complet, et un service de soins de santé virtuels
  • Des aménagements de travail flexibles
  • La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
  • Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
  • Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
  • Un écosystème d'apprentissage dynamique en milieu de travail, offrant des parcours d'apprentissage, du contenu interactif en ligne et des programmes inspirants
  • Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
  • Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
  • Un programme d'action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

Égalité d'accès à l'emploi

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n'hésitez pas à nous le dire quand nous vous ferons part d'une possibilité d'emploi. Nous travaillerons avec vous pour répondre à vos besoins.

Cliquer ici pour d'autres informations importantes sur le processus d'embauche , y compris la vérification des antécédents, les candidats internes et le droit de travailler au Canada.

Si vous travaillez pour Intact ou belairdirect, veuillez postuler au moyen de Contact Pour vous.

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