Shore-side Medical Coordinator

6 days ago

Vancouver, British Columbia, Canada Iridia Medical Inc Full time

Help us enable even more peace of

mind
Iridia was founded on the premise that broader access to Automated External Defibrillators (AEDs) would save lives.

Since then, we've built and staffed Canada's first privately owned mobile hospital and deployed it to provide care to BC's resource sector workers in the far North.

Along the way we've been shortlisted as a Top 100 employer, acknowledged for rapid growth, and nominated as having one of the best corporate cultures.

The journey to date has been a rich one to be sure, but there is much left to do. Our values are our fundamental driving forces for decision-making.

We have our sights set on making an even bigger difference in the health and well-being of everyone we connect with.

And this is where you come in.

Role Specific

s

  • There is an exciting opportunity to make a real difference in the health and wellness of the crew members working aboard the Vancouver and Victoria based cruise ships for the upcoming Alaska cruise season. Your role will be like that of a football quarterback, coordinating all the logistics to ensure these crew members receive the care they need while the vessel is docked in Vancouver/Victoria. This is a fastpaced, dynamic role that requires you to problemsolve on the go and be a key member of a team committed to the highest level of service. Reporting to our Director of Operations, you will be responsible for all daytoday components of the program.
This is an

8-month contract role, with the possibility to be extended for a longer term or full-time.

Key

Responsibilities:

  • Oversee and manage all operational support functions of the shoreside care program including client relations, customer service, bookings, and invoicing
  • In collaboration with our physician team, review and categorize referrals from cruise ships and establish medical needs
  • Send referrals to appropriate clinicians/clinics and coordinate/confirm scheduled appointments with all parties
  • Coordinate all billing, invoicing, and communications for both our vendors and clients
  • Develop new connections and further existing connections with medical professionals and service providers to expand our network of vendors
  • Provide support to clinicians/clinics/ship for ongoing appointments and source new specialist contracts
  • Create and maintain general cruise program assets
  • Other duties as assigned

Skills and Qualifications:

  • Medical Office Assistant certificate preferred
  • Comfort in working in a high paced environment
  • Minimum 2 years of experience working in a healthcare setting
  • Excellent oral, written, and interpersonal communication skills
  • Excellent collaborative and team working skills
  • Clientfocused and highlevel ability to maintain customer relations
  • Advanced proficiency in Microsoft Office including Word, Excel, and PowerPoint, is strongly preferred
  • Knowledge of invoicing and billing procedures along with basic financial literacy is an asset
  • Flexible to respond to emergency calls as/when required (may include occasional weekends and afterhours)
  • In addition to a highly fulfilling opportunity to put your unique skills and abilities to use in a valuesdriven company, your seat on the Iridia bus comes with:
  • Competitive remuneration
  • A dynamic and collaborative working environment with highly engaged employees
  • Recognition programs
  • Social activities such as birthday celebrations, Iridia Day, staff lunches, quarterly events
  • And the opportunity to make a difference every day
We thank all interested applicants, however, only those selected to move forward will be contacted.

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