Operations Route Manager

2 weeks ago


Saanichton, British Columbia, Canada Waste Management Full time

As an Equal Employment Opportunity/Affirmative Action Employer, all qualified candidates will be considered for the job regardless of race, color, religion, gender, age, national origin, disability, or veteran status.

I. Overview of the Position
This position involves Onboarding, Developing, Coaching, Mentoring, and Performance Management of frontline employees. It requires establishing and nurturing positive relationships with all frontline staff, with a significant amount of time spent in the field.

II. Key Responsibilities

Essential Functions

Onboarding

  • Ensure new frontline staff have the necessary tools, guidance, and feedback for their daily tasks
  • Regular meetings with new frontline employees to maintain open communication and support during the onboarding process

Developing

  • Provide regular guidance and support to frontline employees
  • Review best practices for performance enhancement
  • Focus on understanding frontline employees' career objectives

Coaching

  • Identify areas for improvement and work with frontline employees for continuous enhancement
  • Actively engage in coaching conversations and seek feedback

Mentoring

Set a safety-first example for all employeesTeach and promote understanding of the company's best practices

Performance Management

  • Conduct root cause analysis for incidents, ensuring consistent discipline and retraining
  • Keep records as per regulatory requirements
  • Review and audit operational documentation daily and address issues promptly
  • Visit customer sites to address safety concerns

III. Requirements
The following are the qualifications needed for the role.

A. Education and Experience

Education: Associates Degree or High School Diploma along with two years of related work experience

Experience: Completion of the WM Route Manager Trainee program or no experience required

B. Certificates, Licenses, Registrations, or Other Requirements

None

IV. Working Environment

The job blends office and field environments, utilizing standard office equipment.

The annual salary range for this position is $68,454k - $92,615k. The actual salary offered may vary based on several factors like experience, education, certifications, and work location. Eligibility for incentive pay is also included.

At WM, employees receive a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Short Term Disability. Additional perks include a Stock Purchase Plan, 401K Company Match, as well as Paid Time Off and Holidays. Benefits offered may vary by location.

Employee Benefits

WM offers a competitive benefits package including Medical, Dental, Vision, Life Insurance, and Short Term Disability. Employees also get access to a Stock Purchase Plan, 401K Company match, Paid Time Off, and Holidays. Benefit availability may differ by location.



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