Department Manager

1 week ago

Ottawa, Ontario, Canada H&M Full time
Company Description

Hiring Immediately

At H&M, we welcome you to be yourself and challenge you to grow and make a difference.


You'll take on new responsibilities from day one, learn skills for life, meet friends completely unlike you that make you feel at home, and start finding ways to make your big dreams come true.

By living our Values daily and being your authentic self, you help us reimagine the future of an entire industry by making everyone look, feel and do good.

Be yourself & more at H&M.

Job Description:

Overall Job Summary:

At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store.

The Department Manager will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership.

The Department Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to the Store Manager and has the following direct reports: Department Supervisor, Sales Advisor.

Your Day to Day
Sales and Profit

  • Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution
  • Together with the store management team, secure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.
  • Plan and prioritize actions together with your team that have a clear impact on selling and ensure the implementation of the Commercial Handbook
  • Ensure H&M Customer Service standards are always delivered through active coaching and leading by example
  • Actively participate in executing store routines and tasks including but not limited to the delivery truck, garment processing, reductions, department moves, and price change
  • Actively prevent loss and ensure the department follows appropriate safety and security guidelines
  • Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscape
People and Teams

  • Manage the recruitment, training, development, and succession planning team in line with H&M best practices
  • Evaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and followups and take actions to improve performance and develop the team
  • Deliver clear communication to Store team on business performance, company culture, and training focuses through daily Behind The Seams meetings and participating in weekly Leadership Meetings
  • Ensure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times
  • Carry out supervisory responsibilities in accordance with H&M policies and applicable laws including timeoff requests, pay, conducting terminations & corrective actions, and making employment decisions
  • Ability to maintain overall store responsibility in absence of a Store Manager
  • Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same

Qualifications:

Who You Are

  • Inclusive, positive, creative, and willing to learn on the job
  • Passionate for customer service and helping people find their style
  • A multitasker who enjoys working in a fastpaced environment with an eye for detail
  • 12+ years of transferrable experience welcome
  • You have the ability to lift in excess of 20 pounds
  • Ability to coach and counsel staff on management and progressive discipline techniques
  • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
  • Ability to climb a ladder and use a step stool
  • Open availability including evenings and weekends
  • Basic computer skills such as browser navigation, software interaction, and data entry are needed
  • May be required to travel to support other stores and for training
Additional Information

Why You'll Love Working for H&M

  • Dynamic, teamdriven work environment with a group of unique, diverse, and kind individuals.
  • Endless growth & development opportunities
  • Dress your personality. We encourage you to dress your personality

  • Department Manager

    4 weeks ago

    Ottawa, Ontario, Canada Walmart Canada Full time

    What you'll do...LEADER, COACH, TEAM PLAYER—ALL ROLLED INTO ONE.It takes a special kind of person to be a Department Manager at Walmart—because we're every bit as committed to our team culture as we are to our customers. No matter the department, our Managers are friendly, confident communicators who know how to get the best out of their team—and...

  • Department Manager

    1 month ago

    Ottawa, Ontario, Canada Walmart Canada Full time

    What you'll do...LEADER, COACH, TEAM PLAYER—ALL ROLLED INTO ONE.It takes a special kind of person to be a Department Manager at Walmart—because we're every bit as committed to our team culture as we are to our customers. No matter the department, our Managers are friendly, confident communicators who know how to get the best out of their team—and...

  • Department Manager

    1 week ago

    Ottawa, Ontario, Canada IGA Full time

    Department manager: Full-TimeNumber of hours per week : between 40and40Shift : DayAvailability : AnytimeBecome a department managerAre you curious to learn more about food, motivated and resourceful?In your family you are considered the one who plans and coordinates activities?Then this job should be for youYou have 2 years of retail experience?YES As long...

  • Department Manager

    3 weeks ago

    Ottawa, Ontario, Canada H&M Group Full time

    Overall Job Summary: At H&M we refer to our Assistant Managers as Department Managers and you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development, as...

  • Department Manager

    4 weeks ago

    Ottawa, Ontario, Canada FGL Sports Full time

    What you'll do As a Department Sales Manager, you have a passion for sports and live an active lifestyle.Working with apparels is your love language and merchandising standards are apart of your DNA. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team. As an...

  • Department Manager

    2 months ago

    Ottawa, Ontario, Canada FGL Sports Full time

    What you'll do As a Department Sales Manager, you have a passion for sports and live an active lifestyle.Working with apparels is your love language and merchandising standards are apart of your DNA. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team. As an...

  • Department Manager

    1 week ago

    Ottawa, Ontario, Canada MEC Mountain Equipment Company Full time

    Join us on this new adventure.We're currently looking for a Department Manager to join our incredible team at our location in Ottawa.MEC is more than a store. We're a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures - and as a Department Manager,...

  • Department Manager

    1 week ago

    Ottawa, Ontario, Canada Simons Full time

    Job descriptionDepartment Manager:Store Management:Ontario:CF Rideau Centre:Full time Notice for Applicants with Disabilities_The incumbent's mission is to promote the Simons label by marketing our clothing from unique collections and exclusive products from around the globe. The Service and Marketing Manager also ensures a unique and exciting experience our...

  • Grocery Department Manager

    4 weeks ago

    Ottawa, Ontario, Canada Farm Boy Inc. Full time

    This position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and/or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a...

  • Grocery Department Manager

    1 month ago

    Ottawa, Ontario, Canada Farm Boy Inc. Full time

    This position is responsible for ensuring that all objectives and goals of the department and store, as communicated by the Store Manager, are met and/or exceeded and for the day-to-day management of specific aspects of the department including ordering, merchandising, labour scheduling and customer service. The performance of the duties must ensure a...

  • Department Manager, Rideau Centre

    1 week ago

    Ottawa, Ontario, Canada Sportchek Full time

    Department Manager, Rideau Centre page is loaded Department Manager, Rideau Centre Apply locations Ottawa, ON time type Full time posted on Posted 2 Days Ago job requisition id JR132780 What you'll do As a Department Sales Manager, you have a passion for sports

  • Assistant Department Manager, Camping

    1 week ago

    Ottawa, Ontario, Canada SAIL Full time

    SAIL Outdoors is a Canadian company that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.Benefits offered: Generous employee rebates Privilege discounts with partners Continued training Employee and Family Assistance Program Group insurance program (50% of premiums paid...

  • Department Manager Gm I

    1 week ago

    Ottawa, Ontario, Canada Follett Corporation Full time

    Position OverviewManages the General Merchandise department at a large store, including managing employee activities to meet the financial and marketing objectives of the company. Coordinates sales promotions with the Home Office and manages execution in the store. This position also assists customers and suggests the selection of products based on knowledge...

  • Department Manager, St. Laurent

    1 week ago

    Ottawa, Ontario, Canada Sportchek Full time

    Department Manager, St. Laurent page is loaded Department Manager, St. Laurent Apply locations Ottawa, ON time type Full time posted on Posted 2 Days Ago job requisition id JR133754 What you'll do As a Department Sales Manager, you have a passion for sports and live an active lifestyle.Visual standards of apparels and footwear is your playground.You...

  • Department Manager, Hunting and Fishing

    1 week ago

    Ottawa, Ontario, Canada SAIL Full time

    SAIL Outdoors is a Canadian company that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.As a member of management, you will act as a leader by inspiring and guiding your team so that the store's objectives are met. You make sure that everything is done in the most...

  • Department Manager, St- Laurent

    1 week ago

    Ottawa, Ontario, Canada Sport Chek Full time

    What you'll do As a Department Sales Manager, you have a passion for sports and live an active lifestyle. Visual standards of apparels and footwear is your playground. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team. As an ambassador and leader of the customer...

  • Assistant Department Manager, Warehouse

    1 week ago

    Ottawa, Ontario, Canada SAIL Full time

    SAIL Outdoors is a Canadian company that offers a vast selection of brand-name products for outdoor sports, camping, hunting, and fishing through their Quebec and Ontario stores.SAIL is hiring an Assistant Department Manager, Warehouse for its Ottawa location.Benefits offered: Generous employee rebates Privilege discounts with partners Continued training...

  • Fresh Department Manager

    1 week ago

    Ottawa, Ontario, Canada Loblaw Companies Full time

    L'utilisation du masculin à pour but d'alléger le texte Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre engagement à avoir un impact positif sur la vie de tous...

  • Department Manager, St. Laurent

    2 months ago

    Ottawa, Ontario, Canada FGL Sports Full time

    What you'll do As a Department Sales Manager, you have a passion for sports and live an active lifestyle.Visual standards of apparels and footwear is your playground.You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team. As an ambassador and leader of the customer...

  • Neurologist (Stroke)

    1 week ago

    Ottawa, Ontario, Canada Department of Medicine Full time

    Neurologist (Stroke)DescriptionThe Department of Medicine and the Division of Neurology at the University of Ottawa and The Ottawa Hospital are looking for an academic neurologist for our Stroke Neurology program.The Division of Neurology has 34 part-time and full-time members and is renowned for the delivery of outstanding care. The Division is recognized...