Service Advisor
2 weeks ago
Job Description:
Service Advisor
Are you a car fanatic with a knack for delivering exceptional customer service? Do you thrive in a positive and fast-paced environment? Buckle up because we have an incredibly exciting opportunity for you We are searching for an enthusiastic and knowledgeable Automotive Service Advisor to join our phenomenal team.
Responsibilities:
- Welcome customers with a bright smile and a genuine passion for their automotive needs.
- Listen attentively to customers' concerns and go above and beyond to unravel the mysteries behind their vehicle troubles.
- Ask the right questions, showcasing your superb investigative skills while keeping the atmosphere light and enjoyable.
- Transform complex automotive jargon into simple and understandable language, becoming the goto expert for our customers.
- Collaborate seamlessly with our skilled technicians to provide accurate estimates and recommend services that will leave our customers ecstatic.
- Keep our customers updated on their vehicle's progress and swiftly resolve any unexpected hurdles that may arise.
- Embrace multitasking like a pro, effortlessly juggling phone calls, walkin inquiries, and celebratory highfives from satisfied customers.
- Cultivate enduring relationships with our customers, making them feel like cherished members of our automotive family.
- Stay ahead of the curve by staying uptodate with the latest automotive trends and technologies because knowledge is true horsepower
- A beacon of trustworthiness and a happytohelp attitude, you thrive in a collaborative environment. Your teammates can always count on you to go the extra mile, ensuring a supportive and cohesive team dynamic.
Requirements:
- A genuine love for cars and a contagious enthusiasm that will leave our customers revved up.
- Exceptional communication skills that could make even the most stoic statue crack a smile.
- Ability to stay cool, calm, and collected under pressure, ensuring a smooth and enjoyable experience for our customers.
- Stellar problemsolving skills to navigate the twists and turns of automotive conundrums with grace.
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