Financial Aid

1 week ago

Burnaby, British Columbia, Canada British Columbia Institute of Technology (BCIT) Full time

Duties & Responsibilities

DUTIES
AND

RESPONSIBILITIES:

  • Handles front line inquiries related to needbased and meritbased student financial assistance, including student loans, grants, scholarships, bursaries, and other awards. Identifies incoming queries that require immediate addressing and action. Redirects to appropriate personnel when further advisory support may be required.
  • Recommends and redirects students to the Advisor team when students require more indepth advice on financial aid and award opportunities or when students are seeking financial advice and support options.
  • Schedules and helps coordinate students into meetings with Advisors or recommends information sessions that may support students.
  • Verifies and confirms student enrolment and/or admission status to complete Confirmation of Enrolment forms in accordance with internal and external Financial Aid or Award policies and procedures. Verifies the student's enrollment and program details such as program, study period, year of study, the credential that the program leads to, tuition and book costs for the study period, etc. Confirms that the student meets the minimum criteria for the aid or award eligibility.
  • Assists with compliance reporting by reviewing withdrawal, course loads and failures, ensuring criteria for financial aid is met based on, and in conjunction with, BCIT policies and the relevant policies and procedures of Provincial/Territorial government assistance programs. Identifies individual student funded study period, withdrawal date and type, reason for cancellation, and determines potential impacts on individual student funding. Notifies assistance programs according to guidelines and procedures.
  • Explains appeal procedures on both loan and bursary program decisions.
  • Assists in the preparation and distribution of communications and student correspondence, including notification letters and/or invitations.
  • Tracks financial transactions, produces cheque requisitions and verifies accuracy of cheques.
  • Liaises with BCIT's Foundation Office and Revenue Accounting department regarding transactions on donor accounts.
  • Liaises with internal and external parties on interrelated and integrated processes, dependencies and information that require coordination between groups on financial aid and award programs, information and processes. This includes liaising with government financial aid groups, internal revenue accounting and the Foundations team(s) as needed.
  • Logs incoming student inquiries into Financial Aid databases.
  • Supports maintenance, testing and amendments to databases as a database user.
  • Assists with the matrices and reports for Financial Aid and Awards programs by gathering information or providing input.
  • Participates in Records Custodian training and remains current with record keeping practices, policies and procedures (both BCIT and FOIPOP).
  • Undertakes related duties as assigned, consistent with the job grade for this position.

Qualifications

QUALIFICATIONS:

Definition:

The qualifications section for this job was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT.

The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent's existing qualifications.

-
Education:

  • Grade 12 plus completion of a 2 year postsecondary diploma in office administration and/or business administration.

Experience:

  • Two years general experience plus one year related experience working with student financial assistance programs or customer service experience in a fastpaced complex setting.

Software/Computer Application(s) and Expertise:

  • Proficiency using MS Office with experience using Excel spreadsheets.
  • Experience using enterprise systems such as Banner and/or Ministry financial aid systems.
  • Excellent keyboarding skills with the ability to type accurately.

Communication/Interpersonal Skills:

  • Ability to provide exemplary customer service and support to all internal and external clients.
  • Excellent interpersonal skills.
  • Ability to communicate effectively with students and individuals from diverse backgrounds and abilities.
  • Ability to work effectively as part of a busy team.
  • Ability to deal with conflict using diplomacy, tact and discretion.
  • Ability to maintain confidentiality.

Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.)
:

  • Ability to pay attention to details.
  • Ability to work under pressure and prioritize tasks efficiently and simultaneously.
  • Ability to remain organized.
  • Ability to think critically to problem solve issues.
  • Ability to compose correspondence with a high attention to detail.

Other Skills/Abilities:

  • Excellent judgment and ability to respond to urgent and heightened situations.

Additional Information

Benefits - Why you'd love working with us
-

  • first aid instructor

    1 week ago

    Burnaby, British Columbia, Canada Alert First-Aid Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksMaintain accurate recordsEnsure compliance with government regulationsDeliver lectures and presentationsConduct training sessionsCo-ordinate teaching activitiesInstruct and supervise traineesPersonal suitabilityClient focusEfficient interpersonal skillsExcellent oral...

  • Health Unit Aide, Primary Care Centre-burnaby

    3 weeks ago

    Burnaby, British Columbia, Canada Fraser Health Authority Full time

    Salary rangeThe salary range for this position is CAD $ $27.22 / hour Come work with usWe invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust....

  • Community Life Skills Support Worker

    1 week ago

    Burnaby, British Columbia, Canada Cheshire Homes Society of BC Full time

    **Community Support Worker Life Skills, Cheshire Homes Society of BC Burnaby, BC**Cheshire Homes Society of BC is seeking Community Support Worker with weekend availability to work with clients in the Vancouver and Burnaby area. If you are passionate about seeing people with multiple barriers gain independence through measurable steps and compassionate...

  • Business Planning Analyst

    1 week ago

    Burnaby, British Columbia, Canada Navitas Full time

    Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore, and Sri Lanka. We provide our partners with...

  • administrative assistant

    1 week ago

    Burnaby, British Columbia, Canada BC Comfort Air Conditioning Ltd Full time

    Education: Expérience: EducationBachelor's degreeWork settingConstructionTasksArrange and co-ordinate seminars, conferences, etc.Schedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesAnswer electronic enquiriesOrder office supplies and maintain inventoryArrange travel, related itineraries and make reservationsMaintain and...

  • Actuarial Consultant

    1 week ago

    Burnaby, British Columbia, Canada Securian Canada Full time

    Who we needThe Actuarial Consultant will be accountable for serving the Securian Canada and CPG Corporate Actuarial function, including asset liability management and capital reporting. You will collaborate closely with the Chief Actuary and Chief Investment Officer to ensure proper financial management, rate setting, and asset liability management.What you...

  • Sales Part-time

    1 week ago

    Burnaby, British Columbia, Canada COBS Bread Full time

    Great Place to Work CertifiedAre you looking for a new career?We are continuing to grow and are looking for Sales Assistant to join our team. The COBS Bread brand has been built on our commitment to the quality of our product, the development of our people and the delight which the combination of these two elements brings to our customers.As a Sales...

  • health and safety officer

    1 week ago

    Burnaby, British Columbia, Canada Garibaldi Glass Industries Inc. Full time

    Permanent Job OpportunityLanguage of Work: EnglishWeekly Hours: 40 hoursEducation RequirementsCompletion of College/CEGEP or equivalent experienceKey TasksDirect and oversee daily operationsEnsure compliance with occupational health and safety regulationsProvide training to staffDevelop and implement policies and proceduresInspect workplaces for safety...

  • plant manager, manufacturing

    1 week ago

    Burnaby, British Columbia, Canada DBO Labs Full time

    Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: Bachelor's degreeExperience: 3 years to less than 5 yearsWork settingUrban areaWilling to relocateRelocation costs not covered by employerBudgetary responsibility0 - $100,000TasksDirect quality control inspectionsGood Manufacturing Practices (GMP)Certificates, licences, memberships,...

  • Guest Service Agent

    1 week ago

    Burnaby, British Columbia, Canada Element Vancouver Metrotown Hotel Full time

    Ensure all guests are welcomed and served in a courteous and professional manner executing all Element Hotel's brand standards during the process.Ensure required Front Office supplies are readily available for the guest.Act as the line of contact for all guest complaints or issues.Ensure all Front Office quality standards are complied with and that policies...

  • Head Shipper

    1 week ago

    Burnaby, British Columbia, Canada ABC Recycling Ltd. Full time

    Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years- or equivalent experienceTasks: Coordinate activities with other work units or departments Train workers in duties and policies Conduct performance reviews Receive payments Prepare reports Answer telephone and relay telephone calls and messages Greet customers...

  • rope access technician

    1 week ago

    Burnaby, British Columbia, Canada Coastline (BC) Facility Services Ltd Full time

    Job Details:Work Term: PermanentWork Language: EnglishHours: 38 to 40 hours per weekEducation: Other trades certificate or diplomaExperience: 7 months to less than 1 year or equivalent experienceWork Environment:Working at heightsOutdoor workWork Settings:Rural and urban areasVarious locationsCertifications and Courses:Industrial Rope Access Trade...

  • technologist, HVAC

    1 week ago

    Burnaby, British Columbia, Canada KD Engineering Co. Full time

    Work Term: PermanentWork Language: EnglishHours: 37.5 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork site environmentOutdoorsUndergroundConfined spacesNoisyDustyTasksCreate user manualsRepair and maintain machineryAssist in inspection of mechanical installations and construction...

  • Risk Managment Specialist

    1 week ago

    Burnaby, British Columbia, Canada Gulf & Fraser Full time

    Looking to join a team of driven, collaborative, and positive professionals, grow your career, and contribute meaningfully to your community? Sounds like this opportunity might be the perfect fit At Gulf & Fraser, we strive to create a future where everyone in our communities can achieve financial wellness.For over 80 years, Gulf & Fraser has invested in...

  • manufacturing engineer

    1 week ago

    Burnaby, British Columbia, Canada Kardium Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Bachelor's degreeTasks:Conduct studies to determine optimum inventory levels and utilization of machinery and resourcesDesign manufacturing systems to optimize the use of computer networks, robots and materialsDevelop performance standardsEvaluate or assess...

  • Indigenous Support Worker

    1 week ago

    Burnaby, British Columbia, Canada Progressive Housing Society Full time

    Preference will be given to individuals who identify as Indigenous, or have direct experience working with Indigenous peoples and or/in Indigenous agencies.If the above preferences reflect your experience, please clearly state in your cover letter how you meet the preference statements and outline how your experience would be an asset to the role of...

  • manufacturing engineer

    1 week ago

    Burnaby, British Columbia, Canada Kardium Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsWork settingUrban areaTasksConduct studies to determine optimum inventory levels and utilization of machinery and resourcesDesign manufacturing systems to optimize the use of computer networks, robots and materialsDevelop...

  • Flower Grower

    1 week ago

    Burnaby, British Columbia, Canada Meadowlands Horticultural Inc. Full time

    Work Term: Permanent Work Language: English Hours: 40 to 50 hours per week Education: Other trades certificate or diploma Experience: 5 years or moreWork site environment: Floriculture productionTasks: Greenhouse cleaning Mixing fertilizer Identify and control insect, disease and weed problems Organize and direct greenhouse and nursery operations Supervise...

  • Manager, Safety

    1 week ago

    Burnaby, British Columbia, Canada Simon Fraser University Full time

    Union/Affiliation:Administrative and Professional Staff (APSA) Pay range:$75,285 to $89,904 annually SFU Department Descr:Faculty of Applied Sciences - Office of the Dean Position Grade:10- # of openings:1 Biweekly Hours:72The Manager, Facilities is responsible for managing the physical operation and use of teaching and experimental science research...

  • manufacturing engineer

    1 week ago

    Burnaby, British Columbia, Canada Kardium Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 2 years to less than 3 yearsWork Setting:Urban areaTasks:Conducting studies to optimize inventory levels and resource utilizationDesigning manufacturing systems for efficiencyDeveloping performance standardsEvaluating industrial facilities for...