Technical Analyst

2 weeks ago

Toronto, Ontario, Canada Hitachi Vantara Corporation Full time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. This is a permanent position within the Ground Transportation Systems (GTS) Canada IT Department.

This Information Systems position is responsible for planning, project management, coordination and functional support of all GTSURS NORAM domains primarily, in the area of SAP logistics.

The SAP areas of responsibility will be in the SD, CS, MM, IM/WM, PP, PM and QM modules.

The support and project management work is primarily, but not limited to, the use and evolution of the GTS SAP systems.

This position includes leading and supporting both project and production support activities. The SAP SCM Functional is the primary liaison between the Business teams and the Information System's Business applications team.

The SAP areas of responsibility are but not limited to SD-LE, CS-SM, MM-IM, WM, PP, PM and QM modules.

The specialist in SAP logistics will have oversight for the enhancement and maintenance of these functions in Thales Canada's ERP footprint - SAP ECC 6.

Support of EDI-IDOC's integration with SAP using a integration platform(Eg:
Boomi, Tibco, Webmethods)
Support PLM(Windchill) integration with SAP for entire configuration management lifecycle
Responsible for planning, directing and coordinating the efforts of both the project and functional/technical support activities.
The individual will be expected to act as Project manager on projects/initiatives related to SAP or relevant applications through their entire lifecycle, including estimating resource requirements, RFP and SOW reviews, project activities and dependencies
The individual will interact with internal team members, outsourced partners, including ABAP and Basis for issue escalation/resolution including the oversight of system configuration in the Logistics modules by any external service providers
Work with managed service partner's delivery manager to ensure quality of service (QoS) for the Operations team . R esponsible for supervising system configuration in the Logistics modules by any external service providers.
As required the individual will be expected to respond to Help Desk requests by reviewing and resolving assigned tickets based on priority in a reasonable time, aligning to SLAs and to provide a high level of customer service
The individual will have a clear understanding of material master data management - the homogeneity of master data, its impact on our business and on master data management policy
The individual will have subject matter expertise, develop training materials and deliver training on the use of functionality in the Supply Chain areas
Manage testing of SAP solution
Knowledge of working on Global Agile team in order to work in sprint

Must be familiar with SAP ECC 6.Bachelor's degree in Computer Science, Business Administration or Supply Chain Management or related field/foreign equivalent required, Master's Degree in Computer Science, related field or foreign equivalent highly desired.

Inventory Management, Requisitioning, Purchasing, Material Requirements Planning and Engineering Bills of Materials.
Understand the integration points with Accounts Payable, Production Planning and Sales & Distribution and Finance.
Maintained high level of quality while working under pressure and deadlines.
Analytical ability to synthesis data and reporting on metrics.
A working knowledge of Project Management. 3+ years as a project team leader or work package manager
4 full lifecycle implementation projects as an SD-LE, CS-SM, MM-IM, WM, PP, PM and QM functional/configuration team member.

2 full lifecycle upgrade projects as a SD, CS MM, WM, PP, PM, or QM, functional /configuration team member.


  • Be able to independently solve complex functional issues in SAP
Experienced with utilizing OSS and submitting support messages to SAP.
Experience with SAP Data Migration and Interfaces including LSMW, eCATT, SAP Query and other data management tools.
Ability to work in a team environment including team members both locally and remotely both foreign and domestic.
SAP Certification in a SCM module is highly desired
Additional functional experience in SAP Portal is a plus.
Functional experience working with SAP Supply Chain Management.
Functional experience working with SAP Business Warehouse, BEX analyzer, Business Objects, Power BI or related business intelligence tools.

  • Functional experience with 3rd party shipping automation solutions.
Candidates should have strong knowledge of integrations and how SAP connects with other 3rd party applications.
Functional experience with the deployment or support of supply chain/operations functions on the Fiori platform.

Functional Experience with automated/collaborative testing systems such as Service Now for ITSM and CMDB, HP QC-ALM, Panaya, Solution Manager or related application.

Experience with SharePoint, LiveLink (opentext)
2 Business process monitoring.
Experience developing test cases, test plans, executing tests, supporting business team in writing test cases, training users, and developing training manuals

Hitachi Rail is required to follow mandatory customer policies as well as Federal and Provincial legislation, now and in the future.

This includes, but is not limited to, vaccination mandates and travel requirements. This role requires you to work on a customer site and/or travel. Therefore, you must follow all mandatory customer policies, Federal, and Provincial legislation as a condition of employment.
Thank you for your interest in Hitachi Rail. At Hitachi Rail, there is a place for everyone.

We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view.

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