Professional Practice Coordinator, Social Work

1 week ago

Vancouver, British Columbia, Canada PHSA Full time

Professional Practice Coordinator, Social Work
BC Women's Hospital & Health Centre

Vancouver, BC


The Professional Practice Coordinator (MHSU) is responsible for ensuring the day to day functioning of the discipline across the programs and initiatives related to mental health and substance use at BC Women's Hospital and Health Centre through activities such as clinical service delivery, staffing and providing orientation and clinical mentoring to designated staff.


What you'll do

  • Plan, implement and evaluate Social Work services delivery for designated patient care areas across all sites through methods such as identifying service gaps or recommending changes to improve service delivery to Professional practice leader & Program Leaders.
  • Coordinate and facilitate rearrangement of assignments to provide coverage in cases of unplanned staff absences or unusual workload; provide guidance and troubleshooting of staffing/scheduling issues and workload assessment and consults with Program Manager(s), Professional Practice Leader, schedulers or other team members to maintain coverage of designated service areas with appropriately trained discipline staff.
  • Participate in recruitment and retention activities for the discipline. Identify staffing needs and works with the Professional Practice Leader and Program Leaders in the recruitment, orientation and monitoring of discipline staff, including casuals.
  • In collaboration with clerical support and centralized scheduling office, and in consultation with program leaders, schedule and coordinate work assignments, determine and manage day to day staffing levels, review vacation schedules, and call in relief staff.
  • Provide input to the Professional Practice Leader regarding performance planning and coaching of designated staff and acts as a clinical mentor and coach. Ensure that clinical supervision to staff is provided as required and to meet regulatory and collective agreement requirements.
  • Serve as a clinical resource for designated staff by problem solving complex patient family care issues such as those involving child protection legislation, custody and access and legal/liability exposure.
  • Provide feedback on staff performance and participate in the performance evaluation process.
  • Manage the day to day space requirements for the discipline such as treatment area space and office space.

What you bring

Qualifications:

  • Completion of a Master's Degree in Social Work from a recognized University.
  • Current full registration with the British Columbia College of Social Workers.
  • Four (4) years recent related experience in a health care setting preferably with pediatric/women's health care, including previous administrative and leadership experience, or an equivalent combination of education, training, and experience.
Skills & Knowledge

  • Comprehensive knowledge of Social Work theory and practice.
  • Comprehensive knowledge of the standards of practice and regulations for Social Work as established by the Board of Registration.
  • Demonstrated ability to identify learning needs, teach, coach and provide clinical information and guidance.
  • Demonstrated ability to deal with and/or guide others in issues of conflict resolution.
  • Demonstrated ability to provide leadership, work direction and training.
  • Demonstrated ability to work collaboratively as a member of an interprofessional team.
  • Demonstrated ability to communicate both verbally and in writing, and to deal effectively with coworkers, physicians, other health care professionals, clients and their families, and external agencies.
  • Demonstrated ability to plan, organize and prioritize work.
  • Demonstrated ability to provide effective consultation.
  • Demonstrated ability to adjust to new or unexpected events.
  • Demonstrated ability to problem solve.
  • Basic computer literacy to operate a computerized patient care information system.
  • Physical ability to perform the duties of the position.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.


  • Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such as our San'ya

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