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IT Onsite Technician
3 months ago
Enthuse customers and provide best experience through best in class hardware, software and technical support services
- 18 months of IT experience (or equivalent)
- knowledge of Windows 10/11 and related software and applications
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Good general understanding of IT principles such as Networks, Hardware and Domains
- Working knowledge of leading software packages such as MS Office and Lotus Notes
- Good working knowledge of Windows 10/11 and related software and applications
- Good experience in End User device hardware and software troubleshooting
- Knowledge of mobile devices, in particular Blackberry and iPhones
- Experience with building, configuring, replacing and troubleshooting EUC hardware components
- Good Experience in Data Backup Techniques
- Familiarity with virtual , MDM and VPN environments
- Familiarity with Microsoft SCCM would be advantageous
- CompTIA A+, MCP/MCSE and DELL Certification are desirable
- Knowledge of ITIL and experience of working within an ITIL environment would be beneficial
- Able to communicate clearly and effectively with end users
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
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