Atlassian Consultant

2 weeks ago


Kitchener, Ontario, Canada EPITEC Full time

Position Description:


The Atlassian Solution Engineer will be a key driver in Ford's EVDD business unit's mission to create a seamless and scalable Atlassian ecosystem.

This role demands a deep understanding of the Atlassian platform, particularly Jira, and a passion for developing innovative solutions using Forge.

The ideal candidate possesses strong development skills, a knack for building efficient integrations, and a dedication to streamlining processes through automation.


Skills Required:

  • Strong understanding of Jira project management, workflows, and custom fields, issue security levels.
  • Strong knowledge of software development methodologies, such as Agile and Scrum.
  • Excellent problemsolving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills with the ability to train and support users on Jira and project management best practices.
  • Ability to work independently and as part of a team.

Experience Required:

  • 3+ years of experience as a Jira administrator in an environment with +5000 users and +500 Projects.
  • 1+ years of experience with Jira Service Management project configurations.
  • Experience with Jira project automation to assist with Jira administration.
  • Experience with Asset management (formerly known as Insight).
  • Proficient in using Jira's APIs and scripting capabilities.
  • Experience with Python.
  • Experience with Azure as Identity Manager.
  • Experience integrating Jira with other tools and systems, such as Slack, Webex, TestRail, Confluence, Jama, GitHub.

Experience Preferred:

Analytics Experience:

  • Proven experience in data analysis and business intelligence with a strong understanding of data visualization techniques and reporting best practices.
  • Familiar with both traditional and agile product management principles for planning and managing work.
  • Indepth knowledge of the Atlassian ecosystem, particularly Jira, with demonstrable experience in extracting, manipulating, and analyzing Jira data.
  • Prior experience working with BI Tools like Atlassian Analytics, Power BI, Tableau, and/or Qlik Sense.
  • Strong analytical and problemsolving skills with the ability to translate complex data into clear and concise insights.
  • Excellent communication and collaboration skills with the ability to effectively present findings to both technical and nontechnical audiences

Solutions Engineer Experience:

  • Proven experience in developing and deploying Atlassian Forge apps with a strong understanding of app development best practices within the Atlassian ecosystem.
  • Expertise in integrating Jira with various thirdparty tools demonstrating a deep understanding of APIs and integration frameworks.
  • Strong proficiency in Jira automation with demonstrable experience in creating efficient and effective automation rules to optimize workflows.
  • Handson experience configuring and managing Atlassian Compass ensuring optimal utilization of its features to streamline software development processes.
  • Excellent problemsolving and analytical skills with a proactive approach to identifying and addressing challenges within the Atlassian environment.

Education Required:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

Additional Information :
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POSITION IS HYBRID

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