Damage Claims Analyst

2 weeks ago

Markham, Ontario, Canada Honda Canada Full time

Job Description:

Please note this will be a 12 month contract


The Damage Claims Analyst works within the Logistics & Trade Compliance department, and is responsible for managing and administering the damage claims and working with dealers and service providers for Auto & MCPE, ensuring overall support and efficiency for claims and across domains.


Responsibilities

  • Review and analyze dealer claims and pay claims based on the validity of the claims.
  • Prepare claims to file against carriers/insurers or compounds.
  • Reconcile carrier accounts and ensure the carrier claims get paid.
  • Support and assist the dealers in dealing with damaged product and their transit damage claims.
  • Facilitate damage claims for severely damaged units and write offs for Auto/MCPE.
  • Facilitate warehouse MCPE claims.
  • Handle disputed claims with carriers/insurers or compounds and making adjustments when required.
  • Report on claims activity (number of claims, amount paid in claims) and carriers nonpayments.
  • Other duties as assigned.

Qualifications

  • Must have completed College diploma or minimum three years in related experience.
  • Must entail excellent PC Skills including Excel, PowerPoint and MS Access.
  • Must entail strong reasoning, planning, and organizational skills.
  • Strong Communication skills, ability to build collaborative working relationships both internally and externally.
  • Must entail excellent telephone manners and customer service skills.
  • Bilingual is preferred.
  • Must have good research and analytical ability.
  • Must have strong problemsolving skills, ability to create solutions to everyday issues.
  • Must have strong ability to handle multiple priorities with conflicting demands and tight deadlines.
  • Ability to be decisive, take initiative, and display integrity and strong attention to detail.
  • A background in claims processing and Logistics is preferred.
  • Develop and maintain good working relationships and all members of the team.
  • Develop and maintain good working relationships within Honda North America as well as all other internal and external stakeholders.
  • Develop, establish and maintain good working relationship with Honda North America suppliers, partners, consultants, stakeholders and other network contacts.
  • Enjoy team building approach of management and department shares results.
Honda Canada Inc. is committed to providing accommodation in its recruitment processes to applicants with disabilities, upon request. The accommodation will take into account the applicant's accessibility needs.

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