Patient Observer

1 week ago

Toronto, Ontario, Canada Sinai Health Full time

Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care.

We provide excellent and compassionate care in hospital, community and home.

Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders.


To support us on our journey, Sinai Health System is looking for a Patient Observer (Remote Patient Safety Monitor (RPSM)) to support our staff across Sinai Health to promote and ensure safety for our patients.

The role is primarily located at our Mount Sinai Hospital Campus.


As part of the patient care team, the Patient Observer (Remote Patient Safety Monitor) provides enhanced observation of an assigned group of patients.

This role uses the remote video monitoring system's 1-way visual to observe and 2-way audio device to verbally re-direct patients who are at risk of injury to themselves and / or others.


_This is a temporary full-time position for up to twelve (12) months_

Responsibilities Include:

  • Maintain visual observation of assigned patients using video monitoring software
  • Document patient activities, behaviours and any specific identified and/or notable incidents
  • Use two
- way audio device to initiate verbal contact with patient as required to redirect patient from at risk behaviours and foster patient safety.

  • Notifies other members of care team as per established protocols if patient requires assistance, is engaged in potentially unsafe behaviours, or appears to pose a risk to themselves or others.
  • Follow directions and instructions of registered health professional and nursing staff
  • Notify and escalate concerns to manager/designate, NCM
  • Ensure appropriate coverage is in place whenever leaving the monitoring station.
  • Participate in the communication and transfer of all pertinent patient information with Remote Patient Safety Monitor at shift handover
  • Collaborates with the rest of the care team in identifying, reporting and addressing potential safety issues.


 Job Requirements
  • Successful completion of High School Diploma
  • Successful completion of a Health Care Aide or Personal Support Worker certificate required (Applicants currently enrolled in a relevant healthcare program may be considered)
  • Applicants with proven equivalent recent and related training and experience may also be considered
  • Proficiency with medical terminology
  • Ability to respond to alarms and sensors to perform the necessary duties of this role
  • Demonstrated ability to utilize related computer systems (e.g. patient care databases, etc.) and ensure attention to detail and accuracy in data retrieval and input
  • Demonstrated ability to communicate and read using English in order to effectively perform the essential requirements of this position
  • Demonstrated initiative and good judgment with the ability to multitask
  • Demonstrated ability to work independently and collaboratively as part of the care team

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