![Response I.T.](https://media.trabajo.org/img/noimg.jpg)
Structured Cabling Technician with IT Support
7 days ago
Company Overview:
Response IT is a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT services and solutions to our diverse client base.
Position Overview:
Structured Cabling:
- Perform onsite visits to install, maintain, and troubleshoot structured cabling systems.
- Conduct site surveys to determine cabling requirements and work with administrative staff to quote and complete new installations.
- Install and terminate various types of cables, including Cat5e, Cat6, fiber optic, and coaxial.
- Test and certify cabling installations to ensure optimal performance.
- Maintain accurate records of cabling layouts and infrastructure changes.
- Collaborate with project managers and clients to ensure timely and successful project completion.
Onsite Technical Support:
- Provide firstlevel technical support to clients at their locations.
- Diagnose and resolve hardware, software, and network issues.
- Assist with the setup and configuration of desktop computers, laptops, printers, and other peripherals.
- Manage user accounts and permissions in various systems.
- Document all support activities, issues, and resolutions in the ticketing system.
- Escalate complex issues to highertier technicians or relevant departments as necessary.
VALID driver's license with clean driving record is a hard requirement
Education and Experience:
- High school diploma or equivalent; additional training in Information Technology or related field a plus.
- Minimum of 12 years of experience in structured cabling installation and maintenance.
- Experience with IT support or a similar role is an asset.
- Experience with CCTV systems is an asset.
Technical Skills:
- Proficiency in Windows operating systems.
- Basic knowledge of networking principles and hardware.
- Familiarity with ticketing systems and support tools.
- Experience with cabling tools and equipment (e.g., crimpers, cable testers, punchdown tools).
Soft Skills:
- Strong problemsolving and analytical abilities.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to quality.
Physical Requirements:
- Ability to lift and carry up to 50 pounds.
- Comfortable working in various environments, including office settings, data centers, and construction sites.
- Ability to climb ladders and work in confined spaces.
Job Types:
Full-time, Permanent
Pay:
$17.78-$30.15 per hour
Expected hours: 40 per week
Benefits:
- Company car
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- No weekends
- Overtime
Supplemental pay types:
- Overtime
Work Location:
On the road
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