![TD Bank](https://contents.bebee.com/companies/ca/td-bank/avatar-WvZan.png)
Customer Experience Associate
2 weeks ago
Retail Banking - Customer Service
Montreal, QC
January 25, 2024
Hours
15
Workplace Model
Onsite
Pay Details
Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating nonstandard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone uptodate on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fastpaced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A gogetter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French.
This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French.
Our Values
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.
In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.
No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are.
At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional.
In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth.
Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals.
Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remote
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeRequisition ID: 198709Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeRequisition ID: 201321Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priori
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeRequisition ID: 201332Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our prior
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeRequisition ID: 198473Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priorit
-
Customer Experience Associate
4 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeCustomer Experience Associate - Le Village, Montreal, QC (22.5 hours)Requisition ID: 199123Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and...
-
Customer Experience Associate
1 month ago
Montreal, Quebec, Canada Scotiabank Full timeCustomer Experience Associate - Le Village, Montreal, QC (22.5 hours)Requisition ID: 199123Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and...
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Associate - Parc & Fairmount, Montreal, QC hours) Requisition ID: 199844Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the...
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Associate - St Jacques, Montreal, QC (15 hours) Requisition ID: 201321 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the...
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Associate - Lasalle, Montreal, QC (22.5 hours) Requisition ID: 199639Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the roleAs a Customer Experience Associate, you are the face,...
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeRequisition ID: 201332Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Title: Customer Experience Associate - Griffintown, Montreal, QC (30 hours) Requisition ID: 198709 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience Associates are...
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeRequisition ID: #Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our Customer...
-
Cashier / Customer Experience Associate
4 weeks ago
Montreal, Quebec, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
4 weeks ago
Montreal, Quebec, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
1 month ago
Montreal, Quebec, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Cashier / Customer Experience Associate
1 month ago
Montreal, Quebec, Canada Walmart Canada Full timeWhat you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...
-
Senior Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeRequisition ID: 196392Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our prior
-
Customer Experience Associate
2 weeks ago
Montreal, Quebec, Canada TD Bank Full timeCustomer Experience Associate:BRJob Category - Primary Retail Banking Customer ServiceWork Location 5900 Cotes Des NeigesEmployment Type RegularCity MontrealTime Type Full TimeProvince/State QuebecHours Multiple OpportunitiesWorkplace Model OnsitePay DetailsDepartment OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and...
-
Experience Leader
2 weeks ago
Montreal, Quebec, Canada GrowPro Experience Full timeAbout usWe are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.Your functions Welcoming students in local coworking (includes airport pick up service) Negotiation with local partners (related to events and destination activities) Identifying...
-
Experience Leader
2 weeks ago
Montreal, Quebec, Canada GrowPro Experience Full timeAbout usWe are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.Your functions Welcoming students in local coworking (includes airport pick up service) Negotiation with local partners (related to events and destination activities) Identifying...