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Parts Consultant

3 months ago

Toronto, Ontario, Canada AWIN Group of Dealerships Full time
How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards. Volkswagen Downtown is looking for a Parts Consultant to join their amazing team

Benefits

We offer competitive salaries and generous benefits

Excellent Group Benefits packageGroup RRSP Contribution programWork/life balanceTraining and support programsBoot and tool allowanceTuition reimbursement program Corporate supportMentorship and development Unlimited careers opportunities within our automotive groupJob Purpose

The Parts Consultant responds to both customers and technicians parts requirements. This is accomplished through over the counter and phone sales.

Responsibilities

Assist both internal and external customers with their parts needs. Ensure that customers are made aware of the entire product line and accessories.Follow cash handling procedures as outlined. Ensure that the procedures for handling cash and all other methods of payment are adhered to.Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.Pack and load parts correctly; and keep track of all dispatch documentation.Report any stock damage or losses to the Parts Manager.Ensure that all old units returned to the Parts Department are clean. Ensure that all old units and chargeable cases are returned to the supplier in the prescribed manner.Maintain and update displays as required.Assist in stock checks when required.Ensure that the work area is kept to a high standard of cleanliness.Maintain good relationships with all suppliers.Attend training courses and keep up-to-date on all new and improved products. Perform other tasks, based on management requirements and instructions.

Qualifications

High school diploma or equivalent.Minimum of two years of experience in a retail auto parts department. Proficient in CDK and/or Reynolds and Reynolds software systems.Ability to read and comprehend instructions and information.Ability to adapt to a changing environment, work efficiently in a high-pressure environment.Professional appearance & friendly disposition.Excellent communication, interpersonal and time management skills.Strong attention to detail.

Personal Attributes

Passion, motivation, focus and leadership skills.Results focused approach.Team player.Strong communication skills both written and verbal.Ability to influence, negotiate and mediate effectively.Strong attention to detail.Ability to maintain confidentiality and professionalism.Excellent interpersonal and team building skills.Strong time management and organizational skills.Honest, courteous and able to demonstrate strong work ethics.Driven and ability to work with minimum supervision.

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We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).

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