Manager Community Banking Services

2 weeks ago

Vancouver, British Columbia, Canada CWB Financial Group Full time
Manager, Pension Payments page is loaded Manager, Pension Payments

Apply locations Vancouver, BC - CWB Trust Services Canada time type Full time posted on Posted 5 Days Ago job requisition id R7716 At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors.

Putting people first and building relationships with intention
On-site requirements. Open to Relocation
The internal job title will be: "Manager, Pension Benefits."
We have a proven reputation for comprehensive delivery of fiduciary expertise, safety of assets and dedicated service. Performance focused go-getters who are looking to accelerate their careers.

The Manager, Pension Payments, oversees all functions related to the delivery of pension benefit payment services at CWB Trust Services.

The role leads the monthly delivery of pension payroll to over 10,000 pensioners; As the primary SME of pension benefit payment administration , the role operates under minimal direction while leading a team of 3-5 pension administrators.

Primary accountabilities include establishing and growing a formal Pension Benefit Payments team and the delivery of accurate and timely pension benefit payment operations to ensure client satisfaction and continued growth of the business.

The role provides oversight and leadership of their teams, including coaching and training ensuring regulatory compliance.
Pension Benefit Payments

Oversees the Pension benefit payments function, ensuring timely payment and appropriate controls and compliance within CWT policies and standards.

Ensure key account reconciliations, processes and procedures are maintained on a timely and accurate basis by the Pension Benefits team to ensure financial integrity.

Develop and maintain all pension benefit payment processes/procedures and documentation, focusing on best practice, compliance, and continuous quality improvement.

Lead a variety of payroll related activities such as payroll reconciliation, tax filings, annual CPI adjustments, etc.,
Engage with pension administrators to ensure accurate calculations of pension payments.
Policy Implementation, Reporting, Operations

Maintain and develop robust policies and procedures to ensure high levels of client service, while maintaining regulatory and internal requirements and low levels of risk to the organization.

Act as the primary SME on all pension benefits related items to provide recommendations to Sr leadership on policy and procedure implementation.

Lead fiscal year-end analysis and reconciliations and interact with internal and external auditors to provide substance and clarity to decisions made by the team regarding accounts and statements within the scope of responsibility
Maintain positive working relationships with employees and all levels of the management team.
Supervise and oversee daily operations and performance of the Pension Benefits team.

Provide leadership and direction to the Pension Benefits team to optimize staff performance and build professional capacity through effective recruiting, selection, development, mentoring/coaching, goal setting and on-going performance management and evaluation.

Maintain proactive liaison with external agencies that support the business with expertise in payroll and pension benefits management.
PCP from the Canadian Payroll Association.
5+ years experience in pension, accounting, or payroll field.
~ Strong management, organizational and communication skills
Strong working knowledge of Microsoft Office (Word, Excel)
Ability to be agile and flexible, remain calm and thoughtful in a fast paced and deadline driven environment.

Proudly recognized by Great Place to Work in 2023 as one of Canada's top 50 Best Workplaces & recipient of Waterston Human Capital's Most Admired Corporate Culture 2023.

Health care spending account
A flexible wellness program
We commit to our employees' development and help them reach their professional goals with:
Education support & training programs
Inclusion is a journey requiring practice & experience to result in a powerful outcome. Find community within the CWB family in our employee represented groups.
#CWB Financial Group is a diversified financial services organization providing specialized service in business and personal banking, equipment financing and leasing, trust and wealth management across Canada. With more than 2,500 employees in companies with offices and branches across the country, we're helping our clients manage their money, grow their business and realize their financial potential. If you're interested in sales, support or leadership role with a growing, award-winning organization, chances are we have a challenging and rewarding opportunity of interest to you.
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