Customer Service Specialist

2 weeks ago

Agassiz, Canada Prospera Credit Union Full time

TEAM LOCAL is hiring


Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services.

Prospera is British Columbia's fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve communities from Vancouver, through the Fraser Valley, and to the Okanagan. It's our vision to help build vibrant healthy communities, thriving local enterprises, and financially empowered people.


We are currently seeking a part-time
Customer Service Specialist for our
Agassiz Branch who can proactively develop positive relationships and aim to go an extra mile to cater to our members' product and service needs.

This is a fantastic opportunity to be a part of a super supportive team where you can contribute by bringing your passion for customer service, a genuine desire to help others and a keen interest in starting or building a career in Financial Services.


What you'll do:

  • Greet customers, establish rapport, address service inquiries and customer concerns, and seek opportunities to deepen customer relationships
  • Proactively seek occasions to demonstrate our value proposition, uncover needs, and recommend appropriate services and solutions
  • Refer customers to account managers and external business partners as needed, collaborating to ensure a seamless and rewarding customer experience
  • Handle transactions, open personal and business profiles, demand accounts, term deposits, ATM cards, and other banking products and services
  • Perform administrative tasks, cash desk duties, and assist with branch opening and closing processes
  • Participate in sales meetings and maintain an accurate history of sales and service activity on the customer relationship management system
  • Support and participate in community initiatives

What you bring:

  • Experience in a frontline role within a financial services environment is highly preferred, but we are open to prior experience within a targetbased sales environment too
  • Prior cash handling/reconciliation experience and/or CRM system experience strongly preferred
  • You have a 'can do' front line/customer service mindset, a strong interest in a career in financial services backed by a good mathematical acumen, a capacity and passion for learning, strong team orientation, excellent communication and relationshipbuilding skills, and a keenness to grow and help others
  • You are a selfdescribed ambassador for the ultimate customer experience and are able to adapt your communication style and connect with diverse members.

Our Values

Cultivate trusting relationships:
We are local at heart, aligned in our purpose to help our members, communities, and team thrive.

Empower and enable others:
We give each other the space, trust, and tools to succeed.

Lead with curiosity:
We approach all circumstances with curiosity and a drive for continuous learning and improvement.

Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.

Thrive as One Team:
We collaborate because it strengthens us.

What's in it for you?

Inclusive, equitable and accessible workplace:
All team members are valued, respected, and heard. We learn from each other's differences, gaining strength through our people and our perspectives.

Training and Support. We set our employees up for success with training and continued support and access to resources throughout employment.

Career Advancement We are committed to our employee's growth and development and we want to see you soar.

Fun & Camaraderie. We care deeply about our members and our employees and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

Show me the money We offer competitive pay, a personalized benefits program, and a generous defined contribution pension plan.

Community Focused. We care about giving back to the communities we live, work and play in. We participate in many community-minded activities throughout the year.

INDCSS

  • Member Service Specialist

    2 weeks ago

    Agassiz, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on more than 75 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $7.5 billion in assets and 120,000 members. With 26...

  • Customer Service Representative/cashier

    6 days ago

    Agassiz, Canada Yummy Slice Pizza Full time

    **About us** Yummy Slice Pizza is a growing business in Lower Mainland, BC. We are professional, agile, and customer-centric. Our work environment includes: - Food provided - Growth opportunities - Flexible working hours - Safe work environment - Lively atmosphere Open 7 days a week, 365 days a year, **Yummy Slice Pizza** prides itself on excellent...

  • Cashier/grocery Customer Service

    3 weeks ago

    Agassiz, Canada SuperValu Gibsons Full time

    PART-TIME - MUST BE ABLE TO WORK EVENINGS AND WEEKENDS. Responsible for all general duties as directed by the department manager. The cashier must have a strong commitment to customer service, helping where needed. All applicants must be able to legally work in Canada. Duties & Responsibilities: - Complete understanding of all cash register functions and...

  • Cashier/Grocery Customer Service

    1 month ago

    Agassiz, Canada SuperValu Gibsons Full time

    Salary: $16.75PART-TIME - MUST BE ABLE TO WORK EVENINGS AND WEEKENDS.Responsible for all general duties as directed by the department manager. The cashier must have a strong commitment to customer service, helping where needed. All applicants must be able to legally work in Canada.Duties & Responsibilities:Complete understanding of all cash register...

  • Barista/customer Service with Starbucks

    1 week ago

    Agassiz, Canada Starbucks Full time

    **Join us and inspire with every cup!** At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared...

  • Bilingual Customer Service Center Representative

    2 weeks ago

    Agassiz, Canada JYSK Canada Full time

    Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world's leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying careerThe Role:As a Bilingual Customer Service Center...

  • Bilingual Customer Service Center Representative

    4 weeks ago

    Agassiz, Canada JYSK Canada Full time

    Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center...

  • Bilingual Customer Service Center Representative

    4 weeks ago

    Agassiz, Canada JYSK Canada Full time

    Job DescriptionAre you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?As one of world’s leading, and fastest-growing home furnishing retailers, we know what it takes to build a satisfying career.The Role:As a Bilingual Customer Service Center...

  • Spv 12r

    3 weeks ago

    Agassiz, Canada BC Public Service Full time

    Posting Title- SPV 12R - Supervisor- Position Classification- Supervisor 12- Union- GEU- Work Options- Location- Agassiz, BC V0M 1A0 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 2/21/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Liquor Distribution Branch- Ministry Branch /...

  • Drafting Technician

    2 weeks ago

    Agassiz, Canada InBarn Full time

    InBarn Solutions is a leading specialist in the dairy farm industry, providing dairy farms with customized solutions that elevate cow comfort, optimize farm operations, and promote sustainable agriculture. With over a decade of experience in the industry, we are committed to providing the highest level of service and expertise to our clients. From barn...

  • Service Adviser/ Shop Foreman

    2 weeks ago

    Agassiz, Canada MARLON RECREATIONAL PRODUCTS Full time

    **Responsibilities**: - Take dealer and consumer parts calls and inquiries. - Process incoming parts orders from the internet, phone calls or fax orders. - Receive all incoming product via truck load, container load and courier shipments. - Ship out parts orders. - Get quotes from freight companies to unsure best pricing. - Process warranty claims, track...

  • Drafting Technician

    2 weeks ago

    Agassiz, Canada InBarn Full time

    InBarn Solutions is a leading specialist in the dairy farm industry, providing dairy farms with customized solutions that elevate cow comfort, optimize farm operations, and promote sustainable agriculture. With over a decade of experience in the industry, we are committed to providing the highest level of service and expertise to our clients. From barn...

  • Food Services Program Manager

    3 weeks ago

    Agassiz, Canada Seabird Island Band Full time

    *** Reporting to the Executive Director the Foods Services Manager is responsible for all SIB food services and catering operations. The manager is responsible for fiscally responsible decisions related to the provision of food services, in support of internal and external sales. This position will have a direct impact on Food Services leadership and the...

  • Accounting Assistant

    4 weeks ago

    Agassiz, Canada West Coast Robotics Ltd. Full time

    West Coast Robotics is a leading specialist in robotics technology that serves the dairy industry in BC. We are passionate about helping dairy farmers improve their operations through the use of state of the art robotics technology. West Coast Robotics is the gold standard in dairy automation. We are seeking an Accounting Clerk to perform Accounts Payable...

  • Assistant Manager

    1 week ago

    Agassiz, Canada Golden Pizza(Agassiz)INC Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Rural area - Willing to relocate **Tasks**: - Plan, organize, direct, control and evaluate daily operations - Determine type of services to be offered and...

  • Accounting Clerk

    2 weeks ago

    Agassiz, Canada West Coast Robotics Ltd. Full time

    West Coast Robotics is a leading specialist in robotics technology that serves the dairy industry in BC. We are passionate about helping dairy farmers improve their operations through the use of state of the art robotics technology. We are seeking an Accounting Clerk to perform Accounts Payable (AP) and Accounts Receivable (AR) functions.The PositionThis is...

  • Accounting Assistant

    2 weeks ago

    Agassiz, Canada West Coast Robotics Ltd. Full time

    West Coast Robotics is a leading specialist in robotics technology that serves the dairy industry in BC. We are passionate about helping dairy farmers improve their operations through the use of state of the art robotics technology. West Coast Robotics is the gold standard in dairy automation. We are seeking an Accounting Clerk to perform Accounts Payable...

  • Assistant Manager

    4 weeks ago

    Agassiz, Canada Golden Pizza(Agassiz)INC Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Work setting**: - Rural area - Willing to relocate **Tasks**: - Determine type of...

  • Client Care Representative

    4 weeks ago

    Agassiz, Canada HUB International Full time

    Hi, we’re HUB! We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world...

  • Medical Office Assistant-Agassiz

    1 month ago

    Agassiz, Canada Fraser Health Full time

    Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Reporting to the Supervisor, Primary Health Care, the Medical Office Assistant is required to act independently, and as a member of a multi-disciplinary team within the framework...