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Trainer

3 months ago

Concord, Ontario, Canada Wirecomm Systems (2008) Full time

The trainer will be responsible for all assigned training programs (classes), certifications, and any required follow-ups to make sure completion (in a timely manner), ensuring the integrity of the company's policies and procedures.


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Ensures that all training needs are consistently met for all assigned courses & programs
  • Supports the development and certification of Training
  • Provides reporting on trainings, completion and performance
  • Conducts and attends regular TTT and any other meetings with potential site level training staff
  • Regularly visits assigned sites for live training observations, inspection and validation of performance and successful execution of training processes
  • Lead or participate in other efforts as assigned by the Training Manager

Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities could eventually include interviewing, hiring, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

  • Analytical
  • Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures


 Problem Solving
  • Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics


 Technical Skills
  • Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others


 Interpersonal Skills
  • Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things


 Oral Communication
  • Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings


 Written Communication
  • Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information


 Teamwork
  • Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed


 Leadership
  • Exhibits confidence in self and others; Inspires and motivates others to perform well; Accepts feedback from others; Gives appropriate recognition to others


 Quality Management
  • Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness


 Business Acumen
  • Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals


 Cost Consciousness
  • Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources


 Ethics
  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values


 Organizational Support
  • Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity


 Strategic Thinking
  • Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions


 Judgment
  • Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions


 Motivation
  • Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals


 Planning/Organizing
  • Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives


 Professionalism
  • Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions;