Support Service Manager

7 days ago


Nanaimo, British Columbia, Canada VI Carriers LTD. Full time

Education:
Bachelor's degree or equivalent experience

Experience:

Experience an asset

Job Duties:

  • Oversee the endtoend administrative processes for courier and freight logistics.
  • Manage waybill distribution, recordkeeping, and archival for efficient operations.
  • Train and guide couriers in adhering to company dispatch and waybill management protocols.
  • Ensure the company's courier administrative processes align with both package carriers and governmental regulatory requirements
  • Ensure fair and comprehensive calculation of courier delivery costs and fees.
  • Develop and maintain budgeting and cost evaluation for courier services.
  • Generate regular administrative reports for freight management.

Experience and specialization

Computer and technology knowledge

  • MS Office
  • Electronic mail

Additional information

Work conditions and physical capabilities

  • Work under pressure
  • Attention to detail

Personal suitability

  • Excellent communication
  • Organized
  • Team player
  • Efficient interpersonal skills

Job Types:
Full-time, Permanent

Salary:
$55.00-$58.00 per hour

Schedule:

  • Monday to Friday

Experience:

- service advisor: 1 year (preferred)

  • Customer service: 1 year (preferred)

Ability to Commute:

  • Nanaimo, BC V9S 5V8 (required)

Ability to Relocate:

  • Nanaimo, BC V9S 5V8: Relocate before starting work (required)

Work Location:
In person

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