Pharmacy operations manager

1 week ago

Calgary, Alberta, Canada Randstad Canada Full time
Pharmacy operations manager - Calgary, AB - Healthcare

The Pharmacy Operations Manager is a key player in ensuring the smooth functioning of our pharmacy's day-to-day operations. Utilizing the pharmacy systems, this leadership role involves overseeing team performance, quality assurance, and customer service. The Operations Manager will manage team scheduling, training, and development, aligning with the pharmacy's goals. This role also promotes and upholds the pharmacy's mission, vision, and values, fostering a positive team culture.

Advantages
Pharmacy operations manager - Calgary, AB - Healthcare

Wonderful work/life balance with day shifts;
Competitive salary (paid hourly - rate offered by the hiring company would be based on experience - hiring team is open to discussion based on experience level in related pharmacy setting); any overtime is paid in accordance with Employment Standards Legislation;
Comprehensive benefits program;
Competitive vacation entitlement;
Professional license and insurance fees are reimbursed as per company policy;
Employee discount programs;
Professional development policy in place to support continuing education;
Great company culture with employee recognition and service awards and social events celebrating culture, wellness and collaboration;
Collaborative team and senior leadership and access to resources to support your success

Responsibilities
Pharmacy operations manager - Calgary, AB - Healthcare

Supervise pharmacy assistants and non-regulated staff, including operations pharmacists, hybrid pharmacists, pharmacy assistants, and registered technicians.

Collaborate with the Pharmacy Manager to ensure the accurate and timely completion of pharmacy dispensary operations, meeting or exceeding audit and regulatory standards.

Adhere to the pharmacy company-wide lean processes, best Practices, KPIs, quality and efficiency, and process improvement initiatives.
Work with regional, senior, and executive team members on company-wide initiatives and strategic vision.
Maintain client relationships to ensure high levels of customer satisfaction, consistently meeting customer requirements.
Oversee scheduling, inventory management, payroll activities, bill payments, drug recalls, medication incident reports, and other managerial tasks.
Manage staffing needs, including recruitment, training, development, coaching, performance management, and addressing concerns.

Participate in special projects, such as new business transitions, service evaluations with external vendors and stakeholders, and other pharmacy-related projects.

Support business development activities, attend professional conferences, and participate in stakeholder meetings as needed.
Promote and embody the pharmacy mission, vision, and values, which include collaboration, accountability, responsiveness, and excellence.
Respond effectively to challenges, act with urgency, and maintain a focus on action-oriented solutions.

Qualifications
Pharmacy operations manager - Calgary, AB - Healthcare

Registered Pharmacy Technician in good standing with the College of Pharmacists of BC or Alberta College of Pharmacy.
Respond effectively to challenges, act with urgency, and maintain a focus on action-oriented solutions.
Respond effectively to challenges, act with urgency, and maintain a focus on action-oriented solutions.
Previous management or leadership experience is advantageous.
Strong leadership, delegation, and team-building skills.
Ability to work effectively within a team and independently.
Proficiency with Kroll
Highly organized with excellent time management skills.
Strong critical thinking and prioritization skills.
Demonstrates initiative, creativity, and a high standard of quality.
Excellent listening skills and adaptability to changes in the job environment.

Summary
Pharmacy operations manager - Calgary, AB - Healthcare


Do you have family or friends who might be interested in this position? If so, we'd love for you to present them to us Refer them through the Randstad referral program and you could qualify for a $250 bonus when they complete a full four weeks working with us in any of our positions.


To do so, please follow this link :


Qualified, available and interested candidates are encouraged to click "apply" on this page and submit an application via Randstad Canada's confidential career portal.

If you prefer, you may also use this short application to get in touch with us (please ensure you highlight your relevant experience and ideally attach a resume, please): We thank all applicants, but only those selected for interviews will be contacted immediately.

We appreciate your application and thank you for your interest

Meet Randstad Healthcare:


Randstad Canada's Healthcare Division recruits for patient support, clinical, supervisory and managerial talent on behalf of pharmacies, medical, dental and allied health clinics in major centres across Canada.

Roles may be temporary or permanent in nature, however, the majority of clinical, supervisory and management roles our division recruits for are full-time and permanent.


All communication is strictly confidential - we treat your personal information, and your confidential job search overall, with a great deal of respect.

There is absolutely no cost whatsoever for job seekers to use our services.

We are hired by companies to help facilitate the recruitment and selection process and support candidates as they look to find rewarding work that can carry them forward.

Our involvement in the direct-hire recruitment process does not affect candidate compensation in any way.

Why apply for this opportunity via Randstad Canada – what is the process?


When you apply for a career opportunity via Randstad Healthcare and you are selected to move ahead in the selection process, we will discuss the role with you prior to presenting your information to our client, to determine whether or not the role suits your needs on various levels.

If there is a good fit between our client's requirements and your background, and your career path/company culture 'likes,' then we will professionally represent your profile directly to the hiring manager.

We help manage the recruitment process. We will get you timely feedback concerning your application so you know where you stand. If hired as an employee of the hiring organization, you are our client's employee from day one.


Thank you for your interest in this opportunity, and for taking the time to learn about Randstad Healthcare's professional recruitment services We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

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