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Budtender - Hope

3 months ago

Hope, Canada Seed & Stone Full time

Must be 19+

About this Position
Budtenders are the heart of our operation. As a Budtender, you are the first point of contact for customers and a source of knowledge for many.

You will be responsible for providing customers with product knowledge and customer support while maintaining a clean and safe store environment.

This includes, assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines.


As a Budtender, you will be provided with ample opportunity to expand your own connoisseur skills on a regular basis through our Seed & Stone's in-house & external trainings.


Position Responsibilities

  • Deliver exceptional customer service
  • Guide and direct customers in their cannabis purchasing journey
  • Provide education on available products and accessories
  • Answer customer questions and concerns
  • Build a loyal customer base
  • Execute daily tasks and merchandising needs while ensuring customer priority
  • Knowledge of basic computer functions and POS systems
  • Meet and exceed sales goals
  • Maintain store cleanliness, performing tasks such as sweeping, mopping, dusting, and organizing display
  • Ensure compliance in all transactions
  • Taking inventory and assisting in inventory related tasks as directed by the Inventory Manager
  • Unpack, sort, count and label merchandise as directed
  • Using sales cycle to offer consistent customer experience
  • Occasional/regular delivery driving, using company vehicle as required
  • Cash handling and other duties as directed

Qualifications & Requirements

  • Must be 19+ years of age
  • Impeccable customer service
  • One (1) year customer service experience
  • One (1) year retail sales experience (preferred)
  • Indepth knowledge of cannabis products, strains, and consumption methods (preferred)
  • Must be able to lift up to 25lbs
  • Valid Selling It Right certification
  • Valid Class 5 Drivers License is an asset


As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.


Job Types:
Part-time, Permanent

Pay:
From $20.00 per hour

Benefits:

  • Store discount

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekends as needed

Supplemental pay types:

  • Overtime pay
  • Tips

Ability to commute/relocate:

  • Hope, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you have your Selling It Right Certification?
  • How many hours per week are you looking for with this position?
  • Please indicate if you are available for morning, evening, and/or weekend shifts.
  • Do you have previous knowledge of cannabis products, strains, and consumption methods?
  • Which days are you available to work for this position (i.e., all weekdays and/or weekends)?

Experience:

Customer Service: 1 year (required)

Licence/Certification:

  • BC Driver's License (preferred)

Work Location:
In person