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Electronic Security Technician

3 months ago

Toronto, Ontario, Canada ABC Security Access Systems Full time

Electronic Security Technician (Service or Installation)

About ABC Security Access Systems:

ABC Security Access Systems is celebrating 85 years in business

We are a leading security systems integrator, specializing in commercial, industrial, institutional and government markets.

To learn more about ABC Security, visit:

Position Overview:

We are looking for experienced Electronic Security Technicians. We have openings in the Service Department and the Project Management Department.

Key Responsibilities:

  • Service Technicians_
  • Respond to a variety of customer service calls, scheduled maintenance calls, and emergency and afterhours calls on a timely basis.
  • Analyze repair requirements and provide customers with appropriate solutions.
  • Execute the technical aspects of each job.
  • Complete accurate and detailed service reports for customer and ABC Security to allow for accurate invoicing and job cost tracking.
  • Provide technical support and training to end users when applicable.
  • Provide excellent customer service on behalf of ABC Security.
  • Maintain vehicle inventory.
  • Other duties as assigned by management.
  • Installation Technicians_
  • Execute the technical aspects of single or multiple projects with varying timelines and budgets. This includes programming, development, startup, testing, and commissioning of a variety of technical security systems, including custom and complex integrated systems in accordance with manufacturer specifications and company expectations.
  • Complete accurate and detailed reports for customers and ABC Security team.
  • Provide technical support and training to end users when applicable.
  • Participate in oncall rotation.
  • Other duties as assigned by management.

Knowledge, Skills, Abilities, Other Requirements:

- _IP and Analog Camera Systems_
  • Experience with DVR's, NVR's, analog cameras (TVI, CVI etc.), IP cameras, network switches, routers, patch panels, surge protection & UPS's, cabling, and programming (conduit experience preferred).
- _Access Control Systems_
  • Experience with card readers, electric locking hardware, request to exit devices, keypads, access door controllers, reader interfaces, I/O interfaces, door contacts, system software, and cabling (conduit experience preferred).
- _Intruder Alarm Systems_
  • Experience with alarm panels, keypads, door contacts, motion detectors, glass break sensors, sirens, cabling, programming, and connection to central stations.
  • Solid technical skills and experience related to electronic security systems.
  • Solid programming skills and proven ability to troubleshoot problems and look for solutions.
  • Exceptional ability to interpret manuals, schematics, wiring diagrams.
  • Able to use standard or specialized test instruments.
  • Able to use hand tools.
  • Able to execute all work in accordance with provincial and local regulations, demonstrate and maintain full compliance with the company expectations for general best practices as well as adherence to the company health and safety policies and procedures.
  • Must have valid G driver's licence, clean driving record, and safe space to park company vehicle overnight.

Experience:

  • Minimum 5 years of relevant experience as an Electronic Security Technician.
  • Experience working with TCHC, and knowledge of their standards considered an asset.

Education:

  • Industry certifications and training considered a bonus (ex. RBH, Axis, Hartmann, Avigilon, Mircom, I3, March Networks, etc.).

Job Type:

  • Permanent
  • Full Time (40 hours per week)

Hours of Work:

  • Regular Hours_
  • Monday to Friday, 8:30 a.m. to 5:00 p.m.
  • On Call Rotation (Split evenly among technicians for 1 week at a time)_
  • Monday to Friday, 5:00 p.m. to 10:00 p.m.
  • Saturdays, Sundays, and public holidays, 8:30 a.m. to 10:00 p.m.
  • 24hour service is NOT required

Working Conditions:

  • Travel to various client sites across the GTA (industrial, commercial, construction sites, etc.), coming to the office/warehouse when necessary.
  • Must be able to walk, climb, stand, lift, and bend repeatedly.
  • Must be able to work in hot and cold temperatures.
  • Some lifting of heavy equipment or materials (doors).

Location:

  • ABC Security's offices and warehouses are located at 55 Queens Plate Dr, Etobicoke, ON M9W 6P2. However, technicians mainly work at client locations.

What We Offer:

  • Compensation: Commensurate with experience.
  • Generous overtime rates.
  • Generous emergency call rates.
  • Benefits after successful completion of the probation period.
  • Company provided uniform shirt, coats, and hat, plus a reimbursement of up to $ per year for other uniform expenses (pants, shorts, safety shoes).
  • Company provided tablet.
  • Company provided vehicle and gas card, Home Depot credit card, cash float.
  • Ongoing and continuous training with company paid certifications.
  • Work in a friendly and respectful environment.
  • 24hour on call servi