Automotive Back Parts

7 days ago


Brampton, Ontario, Canada Canadian Tire - Brampton #305 Full time

The Automotive Back Parts Window Associate works in a fast-paced auto service environment and supports Automotive Technicians in locating and providing the right parts for auto repairs in the Automotive Service Centre.

This role involves the use of a computerized automotive parts and service look-up systems, which includes estimates for repair orders, ordering, controlling and maintaining inventory accuracy.


Main Responsibilities and Tasks:

  • Responds to and handles internal and external customer inquiries, requests and concerns in a timely manner.
  • Ensures that the Automotive Service Center team maximizes the customer experience by sourcing, stocking and providing timely and correct vehicle components as requisitioned by the customers and/or Automotive Technicians.
  • Serves Automotive Technicians and processes their requests for parts and tires.
  • Liaises with Automotive Service Centre staff to inform immediately of all received parts and tire orders.
  • Sources and orders automotive parts, shop supplies and products through authorized suppliers.
  • Quotes parts and tire pricing and availability.
  • Maintains and controls accuracy of inventory, including shop specialty tools.
  • Tests and fills batteries. Operates the battery filling station as per training received.
  • Liaises with Automotive Service Centre staff to ensure estimates are accurate and professionally formatted.
  • Stocks shelves in storage display areas.
  • Processes returns, warranties and castings as required.

Requirements:

  • Basic math and typing skills.
  • Good working knowledge of automotive parts lookup system.
  • Experience in a similar role, in a Canadian Tire store or Auto Service Centre, is considered an asset.
  • Ability to serve customers in a professional manner and to inspire their confidence and trust.
  • Detailoriented individual who completes tasks according to instructions and demonstrates responsibility for outcomes.
  • Ability to work effectively in a fastpaced, customerfocused environment.
  • Ability to work in a team environment that provides assistance and support to coworkers to achieve common goals.
  • Ability to plan and organize daily tasks.
  • Effective written and oral communication skills.
  • Ability to multitask, adapt and cope with challenging and changing situations.

More about the position:

Potential Career Opportunities

  • Next levels: Service Advisor, Department Manager.

Physical Demands and Working Conditions

  • Standing/walking for 8 hours.
  • Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from "light" to "heavy".

Salary:
$16.00-$18.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Profit sharing

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Brampton, ON L6S 6E8: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Parts knowledge: 1 year (required)

Work Location:
In person

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