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Clinic Manager
1 week ago
Clinic Manager & Lead Receptionist Needed In Busy Sports Clinic
We are seeking a reliable, responsible, detail oriented,
Front Desk Clinic Manager and Lead Office Administrator with amazing interpersonal skills for our busy clinic located in Milton, Ontario.
Responsibilities:
- Oversee administration of daytoday clinic operations
- Supervise and motivate Front Desk staff to ensure that quality services are provided
- Evaluate staffing requirements, schedules, vacation, sick leave, etc.
- Receptionist duties such as greeting and scheduling appointments for patients, with the goal of maximizing the schedule and creating opportunities to build new bookings
- Facilitate an excellent level of customer service by interacting with patients and staff
- Educate patients on the benefits of our services and differences between modalities
- Assist the Owner and/or Director in maximizing sales and profitability and effectively control all related expenses of the store
- Ensure clinic's compliancy with health & safety guidelines
- Merchandising, inventory control and stocking shelves
- Social media engagement and marketing photographing, filming and posting visuals
- Actively taking initiative and keeping busy during low customer traffic
- Organize and manage patient intake documents for electronic filing
- Maintain clinic cleanliness and organize laundry
- Open and close the clinic to ensure the space is secured
- Manage client files as appropriate
- Interact with insurance providers and referring medical offices for submission of treatment notes and diagnostic reports (including coordination of client release of records requests)
- Other duties as assigned by Owner and/or Director
Requirements:
- Office administration training required
- Kinesiology background an asset
- Experience working within a multidisciplinary clinic
- Attendance, punctuality and reliability are mandatory
- Demonstrated accuracy and attention to detail in a fastpaced environment.
- Strong ability to multitask, effective time management is critical
- Above average organizational, interpersonal, customer service skills and experience
- Able to work in a team environment.
- Excellent written, verbal and electronic communication skills.
- Must be highly proficient in MS Office (Word, Excel, Outlook)
- Ability to cover other receptionist shifts as necessary due to vacation, sickness, etc
Salary:
$20.00-$24.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- Onsite parking
Flexible Language Requirement:
- French not required
Application question(s):
- Are you available to work select evenings (2:30pm8pm) and Saturday (9:30am6pm) shifts as part of your overall schedule?
Experience:
- multidisciplinary clinic: 2 years (preferred)
Licence/Certification:
- Office Administration Certificate (preferred)
Work Location:
In person
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