Clinic Manager

1 week ago


Milton, Ontario, Canada Osteoathletic Full time

Clinic Manager & Lead Receptionist Needed In Busy Sports Clinic


We are seeking a reliable, responsible, detail oriented,
Front Desk Clinic Manager and Lead Office Administrator with amazing interpersonal skills for our busy clinic located in Milton, Ontario.


Responsibilities:

  • Oversee administration of daytoday clinic operations
  • Supervise and motivate Front Desk staff to ensure that quality services are provided
  • Evaluate staffing requirements, schedules, vacation, sick leave, etc.
  • Receptionist duties such as greeting and scheduling appointments for patients, with the goal of maximizing the schedule and creating opportunities to build new bookings
  • Facilitate an excellent level of customer service by interacting with patients and staff
  • Educate patients on the benefits of our services and differences between modalities
  • Assist the Owner and/or Director in maximizing sales and profitability and effectively control all related expenses of the store
  • Ensure clinic's compliancy with health & safety guidelines
  • Merchandising, inventory control and stocking shelves
  • Social media engagement and marketing photographing, filming and posting visuals
  • Actively taking initiative and keeping busy during low customer traffic
  • Organize and manage patient intake documents for electronic filing
  • Maintain clinic cleanliness and organize laundry
  • Open and close the clinic to ensure the space is secured
  • Manage client files as appropriate
  • Interact with insurance providers and referring medical offices for submission of treatment notes and diagnostic reports (including coordination of client release of records requests)
  • Other duties as assigned by Owner and/or Director

Requirements:

  • Office administration training required
  • Kinesiology background an asset
  • Experience working within a multidisciplinary clinic
  • Attendance, punctuality and reliability are mandatory
  • Demonstrated accuracy and attention to detail in a fastpaced environment.
  • Strong ability to multitask, effective time management is critical
  • Above average organizational, interpersonal, customer service skills and experience
  • Able to work in a team environment.
  • Excellent written, verbal and electronic communication skills.
  • Must be highly proficient in MS Office (Word, Excel, Outlook)
  • Ability to cover other receptionist shifts as necessary due to vacation, sickness, etc

Salary:
$20.00-$24.00 per hour

Benefits:

  • Casual dress
  • Flexible schedule
  • Onsite parking

Flexible Language Requirement:

  • French not required

Application question(s):

  • Are you available to work select evenings (2:30pm8pm) and Saturday (9:30am6pm) shifts as part of your overall schedule?

Experience:

- multidisciplinary clinic: 2 years (preferred)

Licence/Certification:

  • Office Administration Certificate (preferred)

Work Location:
In person

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