Room Checker

7 days ago


Nepean, Ontario, Canada Holiday Inn Express & Suites Ottawa West Full time

ONLY CANADIAN APPLICANTS WILL BE CONSIDERED


As Room Checker, you'll keep all aspects of housekeeping & laundry running smoothly - and assist in ensure our high standards are met to deliver a memorable and unique guest experience.

From executing the IHG Clean Promise to following government regulations concerning health, safety or other requirements.

Job description
Room Checker (weekends Saturdays & Sundays)

Reporting to:
Housekeeping Manager (HM) & Housekeeping Supervisor (HS)

RESPONSIBILITIES:

  • Providing personalized and exceptional guest service at every opportunity.
  • Ensure all rooms, public areas are clean and maintained.
  • Inspects guest rooms and public areas daily to ensure that they are clean according to standards.
  • Reporting all maintenance deficiencies to the maintenance department.
  • Assisting and reporting directly Housekeeping Manager & Supervisor with daily housekeeping Operations to ensure for a smooth guestroom turnaround before 4pm arrival time.
  • Ongoing communication with General Manager, Front Desk Supervisor, Maintenance.
  • Maintains Lost and Found in Quore.
  • Support the department with cleaning checkouts or stayovers should a room attendant calls in sick or when needed.
  • Assists Room Attendants as required with stayovers and checkouts.
  • Assists with Guest Requests, such as, extra pillows, towels, crib, cot, etc.
  • Replenish pantries with linen and amenities as well as ensure they are well maintained.
  • Conduct opening and closing reports.
  • All other duties as assigned.

SKILLS, ABILITIES AND QUALIFICATIONS:

  • Computer skills an asset: knowledge of Opera (PMS), Outlook, Word, Excel.
  • Excellent organizational, communication, multitasking and time management skills
  • Maintain a professional and positive demeanor at all times
  • Must have a passion for delivering outstanding and personable service.
  • Ability to think independently, possess good judgment, proven problemsolving skills and effective decisionmaking skills.
  • Able to work effectively in a fastpaced environment with mínimal supervision
  • 35 years hospitality background an asset
  • Must be able to work flexible hours including evenings, weekends and holidays.

Job Type:
Part-time

Part-time hours: 16-24 per week

Salary:
From $18.57 per hour

Benefits:

  • Flexible schedule

Schedule:

  • 10 hour shift
  • Day shift

Application question(s):

  • Are you available every weekend?

Experience:

Hotel Cleaning: 1 year (preferred)

Language:

  • English (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (preferred)

Work Location:
In person
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