Housekeeping Manager

1 week ago

Vancouver, British Columbia, Canada Accor Hotels Full time

Company Description

Your Team and Working Environment

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

What Is In It For You:

  • Competitive salary
  • Flexible Benefit and PTO plans
  • Generous 401k options
  • Employee rates at Luxe Accor properties in North and Central America
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within our property and across the world
  • Ability to make a difference through our Corporate Social Responsibility and Employee Wellbeing initiatives

Job Description

The Housekeeping Manager will assist the Director of Housekeeping in maintaining hotel facilities in a clean, sanitary, and orderly condition; keeping as a priority, the safety and security of our guests and employees.

What You Will Be Doing:

  • Lead and manage all daily aspects of the Housekeeping department and ensure all service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
  • Assist in hiring, training, coaching, evaluating and managing colleagues to ensure they have adequate guidance and resources to achieve department objectives
  • Contribute to a fun and engaging work environment for the Housekeeping team
  • Follow and enforce all departmental policies and procedures, including ALL Safe Covid-19 procedures
  • Ensure standards are met to maintain department objectives, specifically brand compliance standards (LQA) for guestroom cleanliness and service
  • Take ownership of situations and tasks by fully understanding the issue, asking for help when needed, communicating progress and delivering results effectively and efficiently
  • Monitor inventory items to ensure proper control, the ability to facilitate guests' needs and maintenance of room quality brand standards
  • Assist with the evaluation and implementation of programs to promote brand standards, increase service levels, and ensure consistency and effectiveness of all areas within the department
  • Perform regular guestroom inspections to ensure consistent quality of room product. Assist with room cleanliness.
  • Communicate areas that need attention to colleagues and follow up to verify understanding and completion of tasks
  • Participate in regularly scheduled departmental meetings and communicate a clear and consistent message regarding the departmental goals to produce desired results
  • Manage the department budget in a fiscally responsible manner
  • Balance operational, administrative and colleague needs
  • Complete administrative duties, to include scheduling, payroll reporting, maintaining productivity through labor management programs (Watson), colleague documentation and performance reviews
  • Report necessary maintenance items through internal program (Royal Service Manager)
  • Maintain cleanliness of both Heart of the House and Front of the House spaces
  • Follow all safety and sanitation policies and procedures
  • Other duties as assigned

Qualifications

Your Skills and Qualifications:

  • Previous luxury Hotel experience required, Rooms leadership an asset
  • Computer literate in Microsoft Window applications required, and OPERA PMS advantageous
  • University/College degree in a related discipline an asset
  • Proven experience with collective bargaining agreements
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible and reliable
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shifts. May occasionally exert up to 30 pounds lift, carry, push, pull or otherwise move objects.

Visa Requirements: Must have proof of valid U.S. work authorization.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why Work for Accor?

We are far more than a worldwide leader. We welcome you are you are and you can find the job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor

#J-18808-Ljbffr

  • Assistant Housekeeping Manager

    1 week ago

    Vancouver, British Columbia, Canada Marriott International Full time

    Job Number Job Category Housekeeping & LaundryLocation Vancouver Marriott Pinnacle Downtown Hotel, 1128 West Hastings Street, Vancouver, BC, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping,...

  • Housekeeper & Companionship

    1 week ago

    Vancouver, British Columbia, Canada Collingwood Neighbourhood House Full time

    ResponsibilitiesCommunication: The housekeeper is expected to communicate with seniors, their family members, and the Housekeeping Program Manager in a respectful manner at all times The housekeeper is expected to communicate with the senior and/or family members to schedule service appointments for a mutually agreed time and dates For any issues,...

  • Housekeeping Aide

    1 week ago

    Vancouver, British Columbia, Canada Canuck Place Children's Hospice Full time

    Housekeeping AideLocation:Vancouver HospiceReporting to:Manager, Food Services & HousekeepingJob status:CasualCompensation:$27.40/hour We want our staff to "thrive" not just survive, so Canuck Place is committed to living our values of care exceeding not just minimum wage but living wage in B.C. This means that regardless of role our entry level salary is a...

  • Manager, Call Centre, Housekeeping Services

    1 week ago

    Vancouver, British Columbia, Canada PHSA Full time

    Manager, Call Centre, Housekeeping Services, Inter-Campus Operations Children's & Women's Health Center Vancouver, BCIn accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve...

  • Housekeeper

    1 week ago

    Vancouver, British Columbia, Canada Sunrise Senior Living Full time

    JOB OVERVIEW "It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life" Sunrise Team Member At Sunrise, our Room Attendant is responsible for...

  • Housekeeping Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Vacasa Full time

    $900 BONUS OPPORTUNITY (paid in 2 parts)**Why VacasaWe started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You'll fit right in here if you're curious,...

  • Housekeeping Coordinator

    1 week ago

    Vancouver, British Columbia, Canada Sheraton Vancouver Wall Centre Hotel Full time

    ABOUT USThe Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in...

  • Assistant Housekeeping Manager

    1 week ago

    Vancouver, British Columbia, Canada Rosewood Hotel Group Full time

    General Information: Country/Region Canada Province/City Vancouver, B.C. Location Rosewood Hotel Georgia Department Rooms Heart of House Job Type Fulltime PermanentOVERVIEW/BASIC FUNCTION:To assist the Director of Housekeeping in maintaining an orderly and clean propertyRESPONSIBILITIES: Maintain complete knowledge of and comply with all departmental...

  • Assistant Director of Housekeeping

    1 week ago

    Vancouver, British Columbia, Canada Pan Pacific Vancouver Full time

    ***: Reporting to the Director of Housekeeping, Assistant Director of Housekeeping is responsible for supporting the Director of Housekeeping in ensuring the cleanliness of the entire hotel, managing and administrating the Housekeeping operation and ensuring guests receiving the highest possible level of efficiency, services and comfortKEY...

  • Housekeeper

    1 week ago

    Vancouver, British Columbia, Canada Viaggio Hospitality Group Full time

    Who We AreViaggio Hospitality Group is one of British Columbia's largest hospitality companies and is a leader in providing outstanding food and beverage experiences. We are a growing number of establishments, each with its own unique concept, Viaggio Hospitality Group's mission is to provide a unified experience of exceptional service, quality, offerings...

  • Housekeeping Supervisor

    1 week ago

    Vancouver, British Columbia, Canada Rosewood Hotel Georgia Full time

    JOB TITLE:HOUSEKEEPING SUPERVISORDEPARTMENT:HOUSEKEEPINGREPORTS TO:DIRECTOR OF ROOMSOVERVIEW/BASIC FUNCTION:Responsible for assisting in the overall management of the Housekeeping Department.RESPONSIBILITIES: Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Read the assignment sheet before entering...

  • Housekeeper/household Manager

    1 week ago

    Vancouver, British Columbia, Canada Optimum Nannies and Homecare Full time

    At the present time we are recruiting for a single senior gentleman in Vancouver (Point Grey) This a housekeeping/household management position. This is a live in position. The accommodation is a large ground level one bedroom suite. This accommodation is freeStart Date: Aug/Sept 2023Salary $55,000 per yearHours of work 35 hours a week Mon to Fri Some...

  • Gmr Housekeeper

    1 week ago

    Vancouver, British Columbia, Canada Grouse Mountain Resort Full time

    Job Title: HousekeeperLocation: North VancouverDepartment: HousekeepingReports to: Manager, HousekeepingRole Status: Full time and Part time availableABOUT USAs Vancouver's premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create...

  • Housekeeping Manager

    1 week ago

    West Vancouver, British Columbia, Canada Beedie Investments Ltd. Full time

    Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 yearsTasks: Establish and implement operational procedures for housekeeping department Select and purchase equipment and supplies Plan and coordinate activities of housekeeping supervisors and crews...

  • Housekeeping Manager

    1 week ago

    West Vancouver, British Columbia, Canada Beedie Investments Ltd. Full time

    Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Secondary (high) school graduation certificate Experience: 3 years to less than 5 yearsTasks: Establish and implement operational procedures for housekeeping department Select and purchase equipment and supplies Plan and coordinate activities of housekeeping supervisors and crews...

  • Executive Housekeeper

    1 week ago

    Vancouver, British Columbia, Canada Diamond Group Full time

    A full-time Executive Housekeeper is needed to clean large family home in North Vancouver (Near King Georges Way & Highland Dr.). Responsibilities include daily housekeeping, deep cleaning, laundry, organizational projects, managing household inventory/garbage and recycling routines, and supervising trades and contractors.40 hours/week:Monday - Friday from...

  • Housekeeper - Full Time

    1 week ago

    Vancouver, British Columbia, Canada Grouse Mountain Full time

    Job Title: HousekeeperDepartment: HousekeepingReporting Manager: Manager, HousekeepingRole Status: Full-TimeOur team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. Grouse Mountain offers a challenging and enjoyable work environment and career development. In exchange for employee...

  • Housekeeper

    1 week ago

    Vancouver, British Columbia, Canada Providence Living The Views at St. Joseph's Full time

    Providence Living Society has provided care to disadvantaged elders from the inner city for over 100 years. We are recognized by Vancouver Costal Health as a specialized provider in Long Term Care home and Assisted Living.Opportunities for future growthCompensation is as per the HEU Provincial Collective AgreementWe are currently recruiting casual...

  • Event Housekeeper

    1 week ago

    Vancouver, British Columbia, Canada Canucks Sports & Entertainment Full time

    Classification:Event Housekeeper***Department:Event ServicesReports to:Manager, HousekeepingHere at Rogers Arena, we welcome millions of fans through our doors every year and that fan experience is our number one priority. We are excited to create memorable moments for our fans and we are now inviting enthusiastic, passionate individuals to join our event...

  • Event Housekeeper

    1 week ago

    Vancouver, British Columbia, Canada Canucks Sports & Entertainment Full time

    Classification:Event Housekeeper***Department:Event ServicesReports to:Manager, HousekeepingHere at Rogers Arena, we welcome millions of fans through our doors every year and that fan experience is our number one priority. We are excited to create memorable moments for our fans and we are now inviting enthusiastic, passionate individuals to join our event...