store manager

1 week ago

Toronto, Ontario, Canada Kitchen Stuff Plus Inc Full time

Thursday, January 25, 2024

great stuff great prices great people

great reasons

At Kitchen Stuff Plus we know our success starts with the right people We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.

great company

Kitchen Stuff Plus started our business in 1987 with the belief that customers deserve a value-added shopping experience that exceeds their expectations – every time they visit our stores. And we've achieved that by providing incredible savings, superior selection, and exceptional service that few can match. In return, we're proud to have loyal and enthusiastic customers who keep coming back and we love welcoming new people to our in-store and online experience. We're full of ideas to inspire you

great position

Location: Retail Store

Reports to: District Manager

As a Store Manager you will oversee your store's operations including customer satisfaction, financial performance, strategic planning, staffing, training and development, merchandising standards, loss prevention and health and safety. You will be leading a team of dedicated people committed to creating a friendly and welcoming atmosphere for customers. By helping to optimize sales, profitability and the development of your store, you will be strengthening Kitchen Stuff Plus' position as a leader in the housewares market.

  • Oversee store operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving and health and safety.
  • Manage store expenses and operational performance in order to maximize store profit.
  • Regularly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
  • Provide input to the District Manager to help shape business unit strategy.
  • Mentor and guide Associates to ensure they are well trained and able to provide service and perform assigned tasks.
  • Prepare and present performance evaluations and conduct disciplinary actions.
  • Anticipate and effectively address talent needs through proactive recruitment, staffing and training.
  • Plan and manage labour.
  • Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives.
  • Provide exceptional and responsive customer service while achieving sales and conversion goals.
  • Evaluate and continuously improve the quality of service; investigate and resolve customer matters as appropriate.
  • Maintain awareness of market trends in the retail industry and monitor competitors.
  • Perform other directives as assigned.

Stuff we need from you:

  • Progressive retail experience with proven ability to achieve and exceed sales targets.
  • Strong financial acumen and familiarity with P&L statements, inventory management, store budgets, and wage controls.
  • Demonstrated leadership and coaching skills.
  • Exceptional customer service skills with a talent for building customer loyalty.
  • Experience in recruiting, selecting, redeploying, and retaining talent.
  • Strong interest and knowledge of home wares; ability to quickly develop in-depth knowledge of local market business conditions and competitive environment.
  • Computer skills; ability to learn technological systems with ease.
  • Lift up to 40lbs.
  • Ladder use up 10 feet.
  • Stand/walk for 8 hours.

Stuff for you:

  • Fast-paced, dynamic, engaging work culture.
  • Benefits Package.
  • Ongoing training and development.

Stuff that matters to us:

Our Differences are what make us great

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee's uniqueness, which reflects the communities and customers we serve.

Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact and we will work together to meet your needs.

Join an award-winning retailer of modern, unique and affordable home solutions.

  • 76 Orfus Rd, Toronto, ON M6A 1L9, Canada
#J-18808-Ljbffr

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