Site Reliability Expert

1 week ago

Montreal, Quebec, Canada PlayStation Full time

Why PlayStation?

PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

//FRENCH FOLLOWS//

LOCATION: QUEBEC

In May 2021, we embarked on a journey to start with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we've always wanted to create – and games we've longed to play.

We've made amazing progress in a short time thanks to our talented, passionate team and their exceptional contributions. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.

Haven joined in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada.

We are looking for an experienced Site Reliability Expert (SRE) to join the Haven Entertainment Studios project team. The Site Reliability Expert will work closely with the online, ML and telemetry teams to build and manage the AWS online infrastructures. The successful candidate will also help with our GCP infrastructure.

The Site Reliability Expert will report to the Senior Online Technical Producer.

Responsibilities and Duties

Define, implement and deploy online services and game servers cloud infrastructure in collaboration with stakeholders. Participate and contribute to sprints. Assess and size effort associated with work backlog and participate in grooming. Participate in incident response and on-call rotation. Secure and mitigate vulnerabilities in collaboration with our security team. Integrating with internal and external observability systems. Support complex multi region workloads. Define and improve automation and tools. Implement scalable, secure and easily maintainable solutions. Communicate with other departments to understand their needs, requirements and align on Cloud best practices. Work with systems and software engineers to develop and document requirements and functional specifications Define CI/CD pipelines. Perform code deployments. Communicate effectively with team members, production and management to ensure that project goals and deadlines are met.

Minimum Qualifications

Professional experience with Amazon Web Services (AWS). Understanding of public cloud infrastructure best practices. Ability to accept feedback and adapt to change. Resourcefulness in problem-solving. Self-driven, dedicated to advancing your craft, and eager to learn new techniques and software. Experience implementing the CI/CD and observability toolchain. Hands-on experience in different domains, like observability, service mesh, networking, load balancers, database architecture, advanced analytics. Substantial knowledge in Linux administration Expertise with infrastructure as code and configuration management tooling and techniques (Terraform, Ansible). Experience with Docker and Kubernetes. Proficiency with version control systems (Perforce and Git). Ability to quickly identify and resolve issues in distributed systems.

Bonus Qualifications

Understanding of Games as a Service technical requirements. Expertise with Google Cloud Platform (GCP) is a plus. Knowledge of the Rust and TypeScript programming languages is a plus. Administration of Github CI/CD pipelines is a plus. AWS and GCP certifications or any related additional professional certifications is a plus. Bilingual in French and English is a plus.

En mai 2021, nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.

Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est sur la bonne voie pour offrir une expérience multijoueur de niveau AAA, avec la vision de construire un monde systémique et évolutif axé sur la liberté, le frisson et le jeu, qui gardera les joueur·euse·s diverti·e·s et engagé·e·s pendant des années.

Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada.

Nous recherchons un·e Expert en Fiabilité des Infrastructures expérimenté·e· pour rejoindre notre équipe. Vous travaillerez en étroite collaboration avec les équipes en ligne et de télémétrie pour construire et gérer les infrastructures en ligne AWS et prêter main forte avec GCP.

Le·la Expert en Fiabilité des Infrastructures relèvera du·de la Producteur·rice Technique Senior.

Responsabilités et tâches

Définir, mettre en œuvre et déployer des services en ligne et des serveurs de jeux dans l'infrastructure Cloud en collaboration avec les parties prenantes. Participer et contribuer aux sprints. Évaluer et dimensionner l'effort associé au backlog de travail et participer au grooming. Sécuriser et réduire les vulnérabilités en collaboration avec notre équipe de sécurité. Intégrer les systèmes d'observabilité internes et externes. Prendre en charge des charges de travail complexes et multirégionales. Prendre en charge l'automatisation et les outils. Mettre en œuvre des solutions évolutives, sécurisées et faciles à maintenir. Communiquer avec les autres départements pour comprendre leurs besoins, leurs exigences et s'aligner sur les meilleures pratiques du Cloud. Travailler avec les ingénieur·e·s systèmes et logiciels pour développer et documenter les exigences et les spécifications fonctionnelles. Définir des pipelines CI/CD. Effectuer des déploiements de code. Communiquer efficacement avec les membres de l'équipe, la production et la direction pour s'assurer que les objectifs et les délais du projet sont respectés.

Qualifications recherchées

Expérience professionnelle avec Amazon Web Services (AWS). Connaissance de Google Cloud Platform (GCP). Compréhension des meilleures pratiques en matière d'infrastructure de cloud public. Capacité à accepter le retour d'information et à s'adapter au changement. Faire preuve d'ingéniosité pour résoudre les problèmes. Autonome, déterminé·e à faire progresser votre métier, et disposé·e à apprendre de nouvelles techniques et de nouveaux logiciels. Expérience de la mise en œuvre de la chaîne d'outils CI/CD et de l'observabilité. Expérience pratique dans différents domaines, comme l'observabilité, le maillage de services, le réseau, les équilibreurs de charge, l'architecture de base de données, l'analyse avancée. Connaissance approfondie de l'administration Linux Expertise avec les outils et techniques d'infrastructure en tant que code et de la gestion de la configuration (Terraform, Ansible). Expérience avec Docker et Kubernetes. Maîtrise des systèmes de contrôle de version (Perforce et Git). Capacité à identifier et à résoudre rapidement les problèmes dans les systèmes distribués.

Qualifications idéales

Compréhension des exigences techniques des jeux en tant que service. La connaissance des langages de programmation Rust et TypeScript sont un atout. Expérience en gestion de la plateforme Github est un atout. Certifications AWS ou toute autre certification professionnelle supplémentaire est un atout. Le bilinguisme en français et en anglais est un atout.

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